My Account
 Online Store  Make a Donation
311/CRM Systems: A Potential Path to Service Improvement, Budget Savings, and Citizen Satisfaction (e-Document)

311/CRM Systems: A Potential Path to Service Improvement, Budget Savings, and Citizen Satisfaction (e-Document)

0 out of 5
  • 1
  • 2
  • 3
  • 4
  • 5
Quick Overview
Constituent relationship management (CRM) systems (with or without a dedicated 311 number) are in place in more than 100 U.S. cities and counties. See what the evidence says about how 311/CRM systems ...
Share with friends:
Cart
My Cart
Availability: In stock

Price: $10.95
Description
Constituent relationship management (CRM) systems (with or without a dedicated 311 number) are in place in more than 100 U.S. cities and counties. See what the evidence says about how 311/CRM systems are increasing efficiency and improving service. Case studies and data analysis help document the potential for such systems to transform local government.
This e-document is an article included in The Municipal Year Book 2012.

We're sorry, but there is no inventory for the product you selected. Check out these other great products:

Related Items

    Products Others Bought

      Reviews
      No records found.

      International City/County Management Association

      • 777 North Capitol Street NE, Suite 500,
      • Washington, DC 20002-4201
      • 800-745-8780/202-962-3680
      • fax 202-962-3500
      © ICMA All Rights Reserved