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What are the checkboxes() you can see throughout this site?

Once you have registered for the Annual Conference you can build your own personal schedule. As you browse the ICMA Annual Conference website check the boxes next to the sessions and events that interest you then press the “Add to My Schedule” button in the lower right corner of this page.Then visit the "My Schedule" section of the site to view and "Print" your professional conference schedule.You must be logged into the website to build your personal schedule.
*If you have not registered for the Annual Conference, the “add to my schedule button” will take you through the event registration process.

Solutions Track Sessions

Three theater venues in the exhibit hall will host the Solutions Track sessions, which present case studies of local governments that have overcome challenges through innovative public-private partnerships. Session topics were selected by a committee of Conference Planning Committee members and Strategic Partners, with emphasis on showcasing ideas that are practical and new for local governments.



Reinvigorate Your Enterprise Resource Planning System—or Replace It?

Monday, September 24 9:45 AM - 10:45 AM


If your system is older and you are looking at millions to replace it, this session is for you. We will discuss how relatively low-cost options, such as providing additional staff training, adding additional available features and embarking on process improvement, can breathe new life into that older system. Presented by Plante & Moran, PLLC.

MODERATORS & SPEAKERS
Speaker: Tracey Rau, Senior Manager, IT Consulting, Plante Moran, PLLC, Southfield, MI


Modern Approaches to Overcoming Social Inequities

Monday, September 24 9:45 AM - 10:45 AM


This session will explore how technology enables communities to leverage scarce resources to aid their less fortunate residents in such areas as homelessness, affordable housing, access to health care, and the opioid epidemic. Presented by Esri.

MODERATORS & SPEAKERS
Speaker: Philip Mielke, Esri, Redlands, CA


How to Tap into Your Tourism Potential

Monday, September 24 9:45 AM - 10:45 AM


Hear about communities that tapped into their tourism potential and how they overcame various obstacles in the process. Topics will include using your geographic location to your advantage, understanding what makes your community unique, identifying different types of tourism, taking ownership of the tourism development process, and marketing. Presented by Buxton.

MODERATORS & SPEAKERS
Speaker: Robb Miller, Director of Sales, Buxton, Fort Worth, TX


What You Need to Know in the Age of Hactivism

Monday, September 24 11:00 AM - 12:00 PM


Local governments need to protect themselves from exploitation by cyberhackers and extortionists. A CivicPlus digital security expert will update you on the latest risks and explain how digital content teams can mitigate threats. Presented by CivicPlus.

MODERATORS & SPEAKERS
Speaker: James Flynn, Director of Information Security, CivicPlus, Manhattan, KS


SUEZ Customer Conservation Program in New York

Monday, September 24 11:00 AM - 12:00 PM


Learn about SUEZ’s innovative water conservation and efficiency program. The five-year, $5 million program is one of only a few water conservation programs in the United States that offer significant financial incentives to customers who adopt water-saving measures. Presented by SUEZ.

MODERATORS & SPEAKERS
Speaker: Bill Madden, Director, External Affairs , SUEZ North America, Paramus, NJ
Speaker: Howard Phillips, Supervisor, Town Of Haverstraw, Garnerville, NY


Five Ways to Improve Council-Manager Relationships and Engage Your Residents

Monday, September 24 11:00 AM - 12:00 PM


Are you able to clearly communicate financial and performance information to your council, and can you answer their questions quickly? If not, your legacy technology is no longer helping you; in fact, it may be hurting you! Learn how you can build greater trust by embracing a more modern approach. Presented by OpenGov.

MODERATORS & SPEAKERS
Speaker: Charlie Francis, Director, Government Finance Solutions, OpenGov, Inc., Redwood City, CA
Speaker: Jennifer Stapleton, City Administrator, City of Sandpoint, Sandpoint, ID


Using Voice Integration Services to Engage with Residents in the Age of Amazon Alexa and Google Assistant

Monday, September 24 12:30 PM - 1:30 PM


With the popularity of Amazon Alexa, Google Home, and Android devices, residents are becoming more comfortable using voice interactions to get answers. In this session, we will discuss how several communities have implemented our solutions in response to this growing trend. Presented by E-Gov Link.

MODERATORS & SPEAKERS
Speaker: Jerry Felix, VP of Development, E-Gov Link, Cincinnati, OH


IT Strategic Planning: Ensuring That Your IT Organization Is Efficient and Effective

Monday, September 24 12:30 PM - 1:30 PM


IT strategic planning considers your needs while taking into consideration budget requirements. The session will cover the IT strategic planning process in light of rapid technological changes, as well as the equipment, software, and support necessary to stay current. Presented by Lurie LLP.

MODERATORS & SPEAKERS
Speaker: Jeffrey Locketz, Partner, Lurie, LLP , Minneapolis, MN


The Power of Light to Revitalize Cities

Monday, September 24 12:30 PM - 1:30 PM


Light has the power to transform cities—from public squares, recreational zones, underpasses, bridges, and monuments to entire skylines. Learn how cities as diverse as Little Rock, Arkansas, and Baltimore, Maryland, are using light in their place-making strategies. Presented by Signify (formerly known as Philips Lighting).

MODERATORS & SPEAKERS
Speaker: Marina Leight, Signify, Somerset, NJ
Speaker: Michelle Pourciau, Director of Transportation, City of Baltimore, Baltimore, MD


Exploring Online Strategies for Community Engagement

Monday, September 24 1:45 PM - 2:45 PM


This session will explore community engagement challenges and review effective strategies and solutions provided by online engagement tools. It will delve into project-specific online engagement as well as multiproject and organization-wide approaches. Presented by Bang the Table.

MODERATORS & SPEAKERS
Speaker: Amanda Nagl, Engagement Manager, Bang the Table, Windsor, CO
Speaker: Meghan Ruble, Engagement Manager, Business Development, Bang the Table, New York, NY


A New Look for Libraries: Transforming an Old Institution into a Progressive Opportunity for Positive Change

Monday, September 24 1:45 PM - 2:45 PM


Denver is rethinking the use of an old institution—the library. Libraries are one of the few places diverse groups of people congregate. Using federal grant funding, the Navigators program is helping assist Denver's most vulnerable community members. Presented by eCivis.

MODERATORS & SPEAKERS
Speaker: Ryan Baird, Executive Director, eCivis, Inc., Pasadena, CA
Speaker: Elissa Hardy, LCSW, Denver Public Library, Denver, CO


Turn Airbnb-Style Rentals into an Asset for Your Community

Monday, September 24 1:45 PM - 2:45 PM


Learn how other municipalities have successfully implemented enforceable regulations to mitigate the negative impacts of short-term rentals, such as noise, trash, and parking violations as well as changes in neighborhood character. Find out how you can achieve the same level of planning, compliance, and revenue objectives as they have. Presented by iCompass Technologies, Inc.

MODERATORS & SPEAKERS
Speaker: Ulrik Binzer, CEO, Host Compliance, San Francisco, CA


Open Government and Constituent Satisfaction

Monday, September 24 3:00 PM - 4:00 PM


Does open government lead to higher levels of community satisfaction? Learn how you can improve both the dissemination of available public information beyond just updating your website and the perception of an open government without having to start from scratch. Presented by NextRequest.

MODERATORS & SPEAKERS
Speaker: Reed Duecy-Gibbs, NextRequest, San Francisco, CA


Fostering Next-Gen Government Employees

Monday, September 24 3:00 PM - 4:00 PM


Engaging the upcoming workforce before graduation is essential. Learn how the New Mexico State Personnel Office actively engages the Next-Gen workforce, and gain fresh ideas for fostering collaborative projects, stimulating interests, and building relationships. Presented by NEOGOV.

MODERATORS & SPEAKERS
Speaker: Kayla Moncayo , Implementation Consultant , NEOGOV, El Segundo, CA


Kissimmee, Florida, Expands Its Revolutionary Solid-Waste System

Monday, September 24 3:00 PM - 4:00 PM


Learn how Kissimmee, Florida, is redeveloping its downtown and has become the first city in the United States to implement an underground, automated solid-waste collection and containment system. Together, Kissimmee and Underground Refuse Systems have developed a winning public-private partnership. Presented by Underground Refuse Systems, Inc.

MODERATORS & SPEAKERS
Speaker: desiree Matthews, Deputy City Manager, City of Kissimmee, Kissimmee, FL
Speaker: Jay Wheeler, Underground Refuse Systems, Kissimmee, FL


Proven and Innovative Approaches to Sport Facilities and Recreation Assets

Tuesday, September 25 10:15 AM - 11:15 AM


Capitalize on the trend of sports tourism and the potential millions of dollars in economic impact! Leaders will review real-world examples of—and practical strategies for obtaining—project financing to take their sports and recreation assets from concept to concrete. Presented by Sports Facilities Advisory | Sports Facilities Management.

MODERATORS & SPEAKERS
Speaker: Evan Eleff, Executive Vice President, The Sports Facilities Advisory|The Sports Facilities Management, Clearwater, FL
Speaker: Dan Gilman, Managing Director, Hammond Hanlon Camp, LLC, New York, NY
Speaker: Dev Pathik, Founder & CEO, The Sports Facilities Advisory|The Sports Facilities Management, Clearwater, FL


Transform a 50-Year-Old Performance Practice in 180 Days

Tuesday, September 25 10:15 AM - 11:15 AM


San Luis Obispo County modernized its 50-year-old performance evaluation process in 180 days. Learn how they did it and how you can do the same! Get tips on change management and on gaining buy-in from leadership and elected officials. Presented by NEOGOV.

MODERATORS & SPEAKERS
Speaker: Kayla Moncayo , Implementation Consultant , NEOGOV, El Segundo, CA
Speaker: Deborah Erb, HR Technology Business Analyst, County of San Luis Obispo, San Luis Obispo, CA


Putting a “Smart Communities” Strategy to Work

Tuesday, September 25 10:15 AM - 11:15 AM


Many who rally around the concept of “smart communities” see how communities are building and strengthening themselves through technology. This session will explore how technology can help an organization build a strategy to become a “smart community.” Presented by Esri.

MODERATORS & SPEAKERS
Speaker: Richard Leadbeater, Manager: Trade Assoc Industry, Esri , Laurel, MD


Library Relevance: How Moreno Valley, California, Is Keeping Pace

Tuesday, September 25 11:30 AM - 12:30 PM


Moreno Valley’s strategic plan outlines the vision for its evolution as a thriving community. Learn how prioritizing the library and leveraging a public-private partnership has yielded significant impact with a new branch, upgraded technology, and expanded community relationships. Presented by Library Systems & Services, LLC.


Empowering Civic Engagement Economically in Oshkosh

Tuesday, September 25 11:30 AM - 12:30 PM


Learn how POLCO and Oshkosh, Wisconsin, partnered together to engage residents broadly, reliably, and cost-effectively on a major issue to keep things moving forward and further strengthen the community through improved communications. Presented by POLCO.

MODERATORS & SPEAKERS
Speaker: Matthew Fulton, National Engagement Director, Polco, West St Paul, MN
Speaker: Nick Mastronardi, Polco, Middleton, WI
Speaker: Mark Rohloff, City Manager, City of Oshkosh, Oshkosh, WI


Eight Best Practices for Selling Your Community to Retailers

Tuesday, September 25 11:30 AM - 12:30 PM


The process of recruiting retail and restaurant concepts to your community takes time and requires solid preparation and persistence. In this session, we will discuss eight key items your team should address to make sure that you are fully prepared to have meaningful conversations with retail and restaurant decision makers. The presentation will conclude with examples of communities that have followed these best practices to achieve their retail development goals. Presented by Buxton.

MODERATORS & SPEAKERS
Speaker: Lisa McCay, Senior Vice President, Buxton, Fort Worth, TX


Blockchain Technology and How It Might Affect Your Local Government

Tuesday, September 25 1:30 PM - 2:30 PM


This is the technology that makes bitcoin possible. Cybersecurity experts will provide an overview of what blockchain is and where it is being used today. We will also explore some possible applications and implications for municipalities. Presented by Plante & Moran, PLLC.

MODERATORS & SPEAKERS
Speaker: Deepak Agarwal, Senior Manager, Plante Moran, PLLC, Southfield, MI


Key Trends in the New Approach to Governing

Tuesday, September 25 1:30 PM - 2:30 PM


You went into public service to have a big impact, but many obstacles can get in the way. New research across 1,800 local and state governments has revealed ways to overcome these obstacles. Hear how government leaders are leveraging cloud technology to drive bigger outcomes in their communities. Presented by OpenGov.

MODERATORS & SPEAKERS
Speaker: Zac Bookman, CEO, OpenGov, Inc., Redwood City, CA
Speaker: Brian Dehner, City Administrator, City of Edgewood, Edgewood, KY
Speaker: Austin Gilley, City Manager, City of Abilene, Abilene, KS
Speaker: Klarryse Murphy, Chief Financial Officer, County of Ravalli, Hamilton, MT


Optimizing Community Engagement and Systems of Record

Tuesday, September 25 1:30 PM - 2:30 PM


To harness the data and collective insight needed to drive measurable outcomes, today’s city and county managers must engage with their residents in a user-friendly and authentic way. Learn holistic, innovative approaches to making community engagement meaningful and measurable. Presented by Dude Solutions, Inc.



ICMA and the 2018 Conference Host Committee appreciate the support of this year's conference contributors, especially Principal Sponsor ICMA-RC, and Diamond Sponsor Cigna.