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Once you have registered for the Annual Conference you can build your own personal schedule. As you browse the ICMA Annual Conference website check the boxes next to the sessions and events that interest you then press the “Add to My Schedule” button in the lower right corner of this page.Then visit the "My Schedule" section of the site to view and "Print" your professional conference schedule.You must be logged into the website to build your personal schedule.
*If you have not registered for the Annual Conference, the “add to my schedule button” will take you through the event registration process.

Solutions Track Sessions

Three theater venues in the exhibit hall will host the Solutions Track sessions, which present case studies of local governments that have overcome challenges through innovative public-private partnerships. Session topics were selected by a committee of Conference Planning Committee members and Strategic Partners, with emphasis on showcasing ideas that are practical and new for local governments.



Successful Public-Private Real Estate Development Process

Monday, October 21 1:45 PM - 2:45 PM


Join industry expert and IEDC instructor Robin Hunden to learn key steps to effective, efficient, and timely public-private real estate development. Many city officials know what they want, but don’t always know how to get there. Failed developer deals, funding problems and ill-conceived projects are often the root of stalled visions. Rob will take participants through proven examples of what works and what doesn’t.
 
Lesson 1: Well-conceived Project.
 
The first step in developing a successful project is to study and learn what has worked elsewhere and how your market conditions impact the potential for your ideas. Participants in the session will understand the critical components for developing and operating successful projects. Doing your homework first, through quality feasibility studies, sets the stage for a successful development.
 
Lesson 2: Gather Your Funding Tools.
 
Most game-changing projects are complex, tough, and take investment by the public sector through a variety of tools, such as TIF, opportunity zones, and others. Knowing how much you have and what you need in order to get a project off the ground is critical.
 
Lesson 3: A Smart Developer Selection Process.
 
Attracting a qualified developer to your project requires a smart, clean, trustworthy process. Cities and counties often have no idea how to successfully move through these processes and gain the confidence of the development community. As a result, they fail. Learn how to move through this process successfully so you don’t have to start over or end up with a stalled project.
 
Presented by Hunden Partners

MODERATORS & SPEAKERS
Speaker: Robin Hunden, President/CEO, Hunden Strategic Partners, Lakeside, MI


Determining if a Development is Worth a Public Investment

Tuesday, October 22 1:00 PM - 2:00 PM


The public sector often wants to develop projects that will improve the quality of life in their community. Private developers often pitch projects and request incentives, but how do you know if the request is worth the investment?
 
Join Mr. Hunden and learn how to assess public or public-private projects to understand if the requested incentive or public investment is justified. Examples will range from hotels and convention facilities to youth and professional sports facilities, as well as mixed-use districts and other projects. Get to know the process behind the numbers so you
can make a well-informed decision or know when to bring in experts.
 
Presented by Hunden  Strategic Partners 


MODERATORS & SPEAKERS
Speaker: Robin Hunden, President/CEO, Hunden Strategic Partners, Lakeside, MI



Civic Health/Community Cohesion
Capitalizing on City-County Partnerships

Monday, October 21 9:45 AM - 10:45 AM


The successful city-county partnerships examined in this session will illustrate benefits and outcomes of specific connections, with practical advice on how to make and manage them. Hear how Lake County, Illinois, opened up its internal systems to its municipalities for mutual benefit and how Fulton County, Georgia, uses a common technology foundation to facilitate the seamless flow of information among law enforcement, judicial, and property tax systems. Presented by Tyler Technologies.

MODERATORS & SPEAKERS
Speaker: Mike Rowicki, Assistant to the Chief Strategy Officer, County of Fulton, Atlanta, GA
Moderator: Oliver Wise, Director, Socrata Data Academy, Tyler Technologies, Inc., Plano, TX


Key to Thriving Communities: Today’s Public Libraries

Monday, October 21 12:30 PM - 1:30 PM


Farmers Branch Manske Library, a hub of its thriving community, has strategically balanced excellent service with economic reality. Learn how this suburban library has been instrumental in community revitalization and growth by becoming a destination for enrichment, community connection and contemporary living.

MODERATORS & SPEAKERS
Speaker: Denise Wallace, Library Director, City of Farmers Branch, Dallas, TX
Speaker: Benjamin Williamson, Assistant City Manager, City of Farmers Branch, Farmers Branch, TX


Community Cohesion in a Time of Crisis: How Technology Can Align Your Community

Monday, October 21 1:45 PM - 2:45 PM


When a crisis strikes your community, your communication, especially from government leaders, is key. Learn how the city of Redding, California, leveraged technology in a time of crisis to engage and inform the community during the Carr Fire’s rapidly developing situation. Presented by OpenGov.

MODERATORS & SPEAKERS
Panelist: Jeni Campana, Highway Communication Services Manager, Nebraska Department of Transportation, Lincoln, NE
Panelist: Janelle Galbraith, Management Assistant to the City Manager, City of Redding, Redding, CA
Moderator: David Reeves, OpenGov, Inc., Redwood City, CA


Cultivate a Happier and Engaged Community through Transformed Digital Solutions

Monday, October 21 3:00 PM - 4:00 PM


Fostering healthy citizen interactions is easier in the digital age. Learn how communities are becoming more involved, engaging with government on multiple channels and increasing access to services and life-saving information. It’s time to rethink your approach to communications. Presented by Granicus.

MODERATORS & SPEAKERS
Speaker: Mark Hynes, Chief Executive Officer, Granicus, Inc., Denver, CO
Speaker: Michele Williams, Chief Information Officer, City of Culver City, Culver City, CA


Optimizing Economic and Financial Outcomes in Your Parks and Recreation Assets

Monday, October 21 3:00 PM - 4:00 PM


Parks and recreation assets produce significant economic, social, and community benefits. Understanding the impact of these benefits on property values, health care costs, crime rates, and community engagement is the first step in evaluating the value of your parks and recreation assets. The second step is to understand where you have opportunities to optimize your assets and increase revenue by utilizing creative financing, program development, new facilities development, and cost containment strategies. Presented by Sports Facilities Advisory | Sports Facilities Management.

MODERATORS & SPEAKERS
Speaker: Jason Clement, CEO & Founder, The Sports Facilities Advisory|The Sports Facilities Management, Clearwater, FL


How Well Do You Know Your Community, Really?

Tuesday, October 22 9:45 AM - 10:45 AM


Local governments are challenged to overcome a variety of issues that face their communities, including social inequities, economic opportunity, infrastructure, and public safety. Understanding precedes action. Location intelligence accelerates understanding and helps local governments deploy tactics that make a difference. Presented by Esri.

MODERATORS & SPEAKERS
Speaker: Richard Leadbeater, Global Manager: Government Trade Associations, Esri, Laurel, MD


Big Leaps with Small Budgets: Actionable Steps for Using Data to Increase Public Trust

Tuesday, October 22 11:30 AM - 12:30 PM


A local government of any size can take immediate steps toward data-driven decision making and meaningful citizen engagement, even without a large budget. The city of Henderson, Nevada, provides an excellent illustration of creative data use that is accessible to all. Henderson’s innovative contribution to the community is its recognition that data is best utilized by those it affects the most, not just experts. Based on that understanding, the city has updated processes without retraining or hiring new staff. This session will explore Henderson’s successful projects, such as its custom internal and public-facing GIS applications (including crime search, watering groups, zoning, sex offenders, and HOAs), that allowed the city to implement new, more advanced software without drastically changing the internal processes that were already in place. Presented by Tyler Technologies.

MODERATORS & SPEAKERS
Panelist: Bristol Ellington, Chief Operating Officer/ Deputy City Manager, City of Henderson, Henderson, NV
Panelist: Laura Shearin, Business Administration Manager, City of Henderson, Henderson, NV
Moderator: Oliver Wise, Director, Socrata Data Academy, Tyler Technologies, Inc., Plano, TX


Giving New Life to Old Records in Plymouth, Massachusetts

Tuesday, October 22 11:30 AM - 12:30 PM


Plymouth Massachusetts will be celebrating its 400th anniversary in 2020, bringing renewed interest to the town and its historic records. Register John R. Buckley of Plymouth County was determined to preserve historic records for generations to come and provide public access. Please join us as Register Buckley shares tips and strategies of how to manage an overwhelming volume of records and preserved them for future generations. All jurisdictions can benefit from this presentation and learn tips of how to deal with the volume of data that grows faster each day. Presented by Avenu Insights & Analytics.

MODERATORS & SPEAKERS
Speaker: John Buckley, Register of Deeds, County of Plymouth, Plymouth, MA
Speaker: Ann Kirkbride, Senior Product Manager, Avenu Insights & Analytics, Centreville, VA



Equity and Inclusion
Overcoming the Income Disparity in Youth Sports

Tuesday, October 22 9:45 AM - 10:45 AM


A multitude of social and political factors, including cultural shifts and the defunding of school sports, have led to never-before-seen levels of inactivity and obesity in children in America, especially those who live in homes near or below the poverty line. Creating equity and inclusion for physical activity is critically important to the nation’s health. When children have limited access to sports and physical education in schools, our community parks and recreation assets need to step in to create free and reduced-fee play so that future generations develop physical literacy, inactivity rates drop, and these children reap the associated benefits. Presented by Sports Facilities Advisory | Sports Facilities Management.

MODERATORS & SPEAKERS
Speaker: Dev Pathik, Founder & CEO, The Sports Facilities Advisory|The Sports Facilities Management, Clearwater, FL



Futurism/Innovation
A Planning Template for Emerging Technology

Monday, October 21 9:45 AM - 10:45 AM


It’s an exciting time to be in local government management from a technology perspective. Every day new technologies appear on the horizon. Whether it’s apps, or AI, or blockchain, or drones, or a host of “smart” gizmos, all these technologies come with a price tag and big promises. This session is intended to help local government managers develop a framework/mindset to get their arms around new and emerging technologies, and a process to plan and budget for them. Presented by Plante Moran.

MODERATORS & SPEAKERS
Speaker: Adam Rujan, Partner, Plante Moran, PLLC, Ann Arbor, MI


Alternative Approaches to Achieving Customer Service, Budget Objectives, and Community Satisfaction

Monday, October 21 9:45 AM - 10:45 AM


Local governments of all sizes are looking for innovative and cost-effective models for the efficient delivery of community development services—building department, code enforcement, planning and zoning, and beyond. Delivering services to our communities needs to be timely, innovative, improved, and cost-effective while maintaining customer service, budget objectives, and community satisfaction. Presented by SAFEbuilt.

MODERATORS & SPEAKERS
Speaker: Tom Klein, Chief Revenue Officer, SAFEbuilt, Inc., Loveland, CO


Economic Development 2.0: The Role of Technology in Today’s Economic Development Processes

Monday, October 21 11:00 AM - 12:00 PM


Technology is making waves in many areas of local government management, including economic development. This session will explore the types of technologies available today to help city managers and their teams be more efficient in their economic development efforts. Topics will include the role of CRMs in the business outreach process, GIS technologies, tools government can provide to local businesses to help with business retention, and even the role of digital marketing in the business attraction process. Presented by Buxton.

MODERATORS & SPEAKERS
Speaker: Robb Miller, VP Sales, Buxton, Fort Worth, TX


Fostering a Culture of Innovation and Collaboration in Your Community

Monday, October 21 11:00 AM - 12:00 PM


The city of Fort Collins, Colorado, will present its community-wide strategy to spark innovation within government in a way that extends to community stakeholders. The culture of innovation in Fort Collins is a catalyst for innovative solutions that include waste-to-energy, municipal broadband, dynamic parking, climate action planning, and traffic management. Hear how you can foster a culture of innovation in your community and co-create your community’s future with “city as a platform” thinking. Presented by eCivis.

MODERATORS & SPEAKERS
Speaker: Jeffrey Mihelich, Deputy City Manager, City of Fort Collins, Fort Collins, CO


Building a Culture of Unshakeable Security

Monday, October 21 12:30 PM - 1:30 PM


Most cyberattacks start with an unsuspecting staff member who receives a phishing email or inadvertently exposes a password. This reality means that your cybersecurity program is only as secure as your staff members’ weakest security habits. CyberDefenses will share proven ways to instill a culture of impeccable security habits that extend beyond the data center and onto the desk of each and every employee. Presented by CyberDefenses.

MODERATORS & SPEAKERS
Speaker: Brian Engle, CISO and Director of Advisory Services, CyberDefenses, Round Rock, TX


Moving Forward with a Smart Communities Strategy

Monday, October 21 12:30 PM - 1:30 PM


Smart communities push aside politics and preconceptions in favor of data and analytics to make decisions. How our communities will run in the future and how our citizens will perceive government services depend on our ability to embrace smart. Presented by Esri.

MODERATORS & SPEAKERS
Speaker: Christopher Thomas, Director Government Markets , Esri, Redlands, CA


How New Technology Can Uncover Hidden Capacity in Your Local Government

Tuesday, October 22 11:30 AM - 12:30 PM


Traditional, largely Excel-driven budgeting and performance management systems make for inefficient processes and, frankly, waste time and taxpayer dollars. However, modern government technology greatly boosts efficiency and increases collaboration throughout the government. This session will demonstrate how innovative technology strategies have enabled local governments to save the equivalent of a full-time employee and more because of technology initiatives. Presented by OpenGov.

MODERATORS & SPEAKERS
Moderator: Zac Bookman, CEO, OpenGov, Inc., Redwood City, CA
Speaker: Daniel Buffalo, Finance Director, City of Ukiah, Ukiah, CA
Speaker: Mark Welch, Solutions Engineer, OpenGov, Inc., Redwood City, CA


Mobile Solutions Help Keep Office Doors "Open" and Lines Short

Tuesday, October 22 1:00 PM - 2:00 PM


What are local government officials to do when lines are long and budgets are tight? Adding resources is not an option, yet citizen complaints about wait times continue to pile up. This was the challenge facing department of motor vehicle offices in several counties. A new mobile solution proved to be the answer. It allowed residents to renew their vehicle registrations from anywhere at any time, even during the implementation of a new system. Hear how it can be used by your local government to increase customer satisfaction, reduce office traffic, and solve unique challenges such as temporary office closures. Presented by NIC, Inc.

MODERATORS & SPEAKERS
Speaker: Doug Rogers, Senior VP Business Development, NIC, Inc., Olathe, KS


Using Technology to Understand Resident Feedback, Manage Crises, and Make Data-Driven Strategic Decisions

Tuesday, October 22 1:00 PM - 2:00 PM


Hear how Pompano Beach, California, is using technology to execute a $180 million general obligation bond. Technology complements the city's more traditional engagement efforts and provides meaningful feedback data to support data-based decision making based on real resident needs and priorities and ensure that community feedback mechanisms are as robust as possible. The city is also using this technology to stay on top of resident concerns and respond to issues surrounding a sewage pipe burst that had a major impact on the city's water canals, including wildlife in the area and resident access to the canals. Presented by ZenCity.

MODERATORS & SPEAKERS
Speaker: Eyal Feder-Levy, CEO & Co-Founder, Zencity, Tel Aviv-Yafo, ISRAEL



Leadership
PRISM: Aligning Employee Performance to Organizational Goals in an Electronic Format

Monday, October 21 1:45 PM - 2:45 PM


GovHR USA has partnered with Engagedly to develop an electronic solution to conduct performance reviews for local government personnel. The PRISM (Performance Review, Input, Support, and Management) system, which is specific to local government, has the ability to measure performance based on criteria and core competencies and align employee goals to strategic organizational goals. Presented by GovHR USA.

MODERATORS & SPEAKERS
Speaker: Joellen Cademartori, Chief Executive Officer, GovHR USA, Northbrook, IL
Speaker: Mysi DeSantis, GovHR USA, Northbrook, IL
Speaker: Kevin Paulus, Customer Success Manager, GovHR USA, Saint Louis, MO



Sustainability
Recycling Is Broken: An Update on the Crisis

Monday, October 21 11:00 AM - 12:00 PM


Join this session to hear an update on the ongoing recycling crisis facing programs and municipalities across the United States. Republic Services will offer a view into current conditions as a complement to its highly attended webinars offered with ICMA. Presented by Republic Services.

MODERATORS & SPEAKERS
Speaker: Richard Coupland, Vice President, Municipal Sales, Republic Services, Inc., Phoenix, AZ


Ennis, TX is First Texas City to Deploy Underground Solid Waste Containment and Collection Technology

Monday, October 21 3:00 PM - 4:00 PM


Come learn how Ennis Texas chose to Deploy the Cleaner, space saving automated Underground Solid Waste Containment and collection system. Ennis and Underground Refuse Systems Inc. are at the start of a public private partnership (P3) for this smarter, and better technology for the Southwestern United States.  

MODERATORS & SPEAKERS
Speaker: Scott Dixon, Ennis, TX
Speaker: Benjamin Nibarger, Assistant City Manager, City of Ennis, Ennis, TX
Speaker: Jay Wheeler, Underground Refuse Systems, Kissimmee, FL


Building a Culture of Conservation with Smarter Energy Management

Tuesday, October 22 9:45 AM - 10:45 AM


Energy is vital for building thriving communities—creating comfortable facilities, fostering community development and growth, and empowering residents. It’s hard to know all the ways your energy is wasted, but one thing is certain: energy is expensive. Opportunities to conserve energy and be a better steward of resources are everywhere. Imagine if you could manage your entire energy and utilities ecosystem from a single, unified dashboard. How much could your jurisdiction save? And what could you do with those savings? Presented by Dude Solutions.

MODERATORS & SPEAKERS
Speaker: Luke Anderson, Applications Engineer, Dude Solutions , Cary, NC