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What are the checkboxes() you can see throughout this site?

Once you have registered for the Annual Conference you can build your own personal schedule. As you browse the ICMA Annual Conference website check the boxes next to the sessions and events that interest you then press the “Add to My Schedule” button in the lower right corner of this page.Then visit the "My Schedule" section of the site to view and "Print" your professional conference schedule.You must be logged into the website to build your personal schedule.
*If you have not registered for the Annual Conference, the “add to my schedule button” will take you through the event registration process.

Learning Lab Sessions

Stop by the conference's Learning Lab sessions and join a small audience at your choice of short, interactive presentations on the focused topics that will stir your curiosity. 



How a Small Town in Missouri Became a Manufacturing Oasis

Monday, September 24 9:45 AM - 10:15 AM


Perryville, Missouri's, economic success has been featured in several books and publications including Forbes, Business in Focus, and Spotlight on Business. Perryville has long had a strong industrial base and in recent years has focused on growing its professional jobs and tourism industry.

MODERATORS & SPEAKERS
Speaker: Brent Buerck, City Administrator, City of Perryville, Perryville, MO


How to Make Washington Work for Your Community

Monday, September 24 9:45 AM - 10:15 AM


Learn how local governments can work successfully with the federal government to promote local priorities and protect local interests. Discover how to work through the regulatory, legislative, and competitive grants processes on behalf of your community.

MODERATORS & SPEAKERS
Speaker: W. Roger Gwinn, CEO, The Ferguson Group, LLC, Washington, DC
Speaker: Jennifer Imo, Managing Partner for Client Services, The Ferguson Group, LLC, Washington, DC
Speaker: Kristi More, Managing Partner for Strategic Development, The Ferguson Group, LLC, Washington, DC

HANDOUTS
How to Make Washington (PDF Document version)


Lessons Learned from ICMA's Alternative Service Delivery Survey

Monday, September 24 9:45 AM - 10:15 AM


Come and learn current trends that local governments are doing in alternative service delivery, from shared services to public private partnerships.

MODERATORS & SPEAKERS
Speaker: Mildred Warner, Student Chapter Faculty Advisor, Cornell University Student Chapter, Ithaca, NY

HANDOUTS
Service Delivery Snapshots (PDF Document version)
Lessons Learned 2018 (PDF Document version)


Aligning Federal Resources to Priorities

Monday, September 24 10:30 AM - 11:00 AM


Learn how you can identify federal resources that support your strategic goals. The White House Office of Management and Budget, along with various federal agencies and eCivis have collaborated to provide this free resource.

MODERATORS & SPEAKERS
Speaker: Victoria Collin, Chief of the Management Controls and Assistance Branch, Office of Federal Financial Management, The Office of Management and Budget, Washington, DC
Speaker: Danielle Lawrence, Policy Analyst, Federal Financial Manager's Leadership Development Program, The Office of Management and Budget, Washington, DC
Speaker: Mary Tutman, Senior Policy Analyst, The Office of Management and Budget, Washington, DC


Examining Public Opinion on Today's Safety Priorities

Monday, September 24 10:30 AM - 11:00 AM


We know that U.S. residents want their local governments to prioritize community safety first. Within the broad spectrum of safety, what do residents think are the most important priorities for police and public officials? In this session, NRC researchers will reveal insights from an analysis of public safety data from The National Citizen Survey.

MODERATORS & SPEAKERS
Speaker: Michelle Kobayashi, Vice President, National Research Center, Inc., Boulder, CO


Transitioning to a Digital Government

Monday, September 24 10:30 AM - 11:00 AM


Gilbert, Arizona’s Office of Digital Government focuses on reaching citizens through digital and online engagement. The small but mighty communications team is made up of non-traditional positions, including two digital journalists and a social media strategist. Find out how Gilbert is using video, social media and data to connect with residents in unique, innovative and cost-effective ways.

MODERATORS & SPEAKERS
Speaker: Patrick Banger, Town Manager, Town of Gilbert, Gilbert, AZ
Speaker: Dana Berchman, Chief Digital Officer, Town of Gilbert, Gilbert, AZ


But I Wasn't Notified!

Monday, September 24 2:45 PM - 3:15 PM


Public engagement is often one of the most difficult parts of our job, but we’ve figured out a way to make it both meaningful and consistent. Come and learn more about our solution and receive a copy for your organization!

MODERATORS & SPEAKERS
Speaker: Greg Hermann, Int. Dep City Manager, City of San Luis Obispo, San Luis Obispo, CA
Speaker: Courtney Meznarich, Communications Consultant, AMF Media Group, San Ramon, CA

HANDOUTS
But I Wasn't Notified (PDF Document version)


How to Build a Sustainability Plan That Doesn't Break the Bank - CANCELLED

Monday, September 24 2:45 PM - 3:15 PM


A sustainability plan shouldn’t be financially unsustainable. What are the essential elements of a sound plan, what are a few simple metrics that make sense to all, and how do you keep the plan from getting ahead of your organization?

MODERATORS & SPEAKERS
Speaker: Peter Pirnejad, Assistant City Manager, City of Napa, Napa, CA


The End Game: Winning Long-Term for Your City and Citizens by Developing Smart Tricks and Tools

Monday, September 24 2:45 PM - 3:15 PM


In this session we challenge the way cities have done business over the last 75 years. Learn why your city has no money in spite of your growth, and what you can do to develop a more fiscally resilient community.

MODERATORS & SPEAKERS
Speaker: Michael Kovacs, City Manager, City of Fate, Fate, TX
Speaker: Justin Weiss, Assistant City Manager, City of Fate, Fate, TX

HANDOUTS
The End Game handout (PDF Document version)


Building Positive Relationships in the Digital Age

Monday, September 24 3:30 PM - 4:00 PM


Happy citizens are the satisfaction of local governments. Governments should treat their citizens like leading businesses treat consumers. This session will focus on how technology and social media tools can be leveraged to help citizens build positive relationships with your municipality.

MODERATORS & SPEAKERS
Speaker: Dottie Schindlinger , VP, Governance Technology Evangelist, Diligent, New York, NY
Speaker: Kenneth Terrinoni, County Administrator, County of Boone, Belvidere, IL

HANDOUTS
Building Positive Relationships (PDF Document version)


Immigrants and Communities

Monday, September 24 3:30 PM - 4:00 PM


The results of immigration are most intensely experienced at the local level, and diversifying communities are faced with a range of opportunities and challenges associated with this population change. Hear findings from a recent ICMA effort to document community policies and practices dealing with issues related to immigration.

MODERATORS & SPEAKERS
Speaker: Pilar Parra, Research Associate and Senior Lecturer, Cornell University, Ithaca, NY
Speaker: Max Pfeffer, Executive Dean, Cornell University, Ithaca, NY

HANDOUTS
Immigrants and Communities Survey Snapshot 2018 (PDF Document version)
Immigrants and Communities (PDF Document version)


The Ten-Figure Pensions and OPEB Problem: What You Can Do about It

Monday, September 24 3:30 PM - 4:00 PM


State and local governments are facing a multi-trillion-dollar shortfall in funding for pension and retiree healthcare benefits. How governments choose to address the funding gap will be key to their success in moving forward. In this 30-minute session, Dave Vaudt, chairman of the Governmental Accounting Standards Board will put the numbers in perspective, describe how the new standards provide ICMA members with more relevant information about these benefits, and talk about what your community can do today—no matter where the books stand. Chairman Vaudt will also share perspectives on other key accounting issues ICMA members will want to know about.

MODERATORS & SPEAKERS
Speaker: David Vaudt, GASB Chairman, Governmental Accounting Standards Board (GASB), Norwalk, CT


Creating Great Places for Talent: Strategies for Retooling Organizational Cultures

Tuesday, September 25 10:15 AM - 10:45 AM


Winning the war for talent is all about culture, not money. Based on the Cal-ICMA Talent Initiative, participants will learn different strategies to retool the typically “stodgy” organizational cultures of local governments and better attract, retain and grow talent.

MODERATORS & SPEAKERS
Speaker: Frank Benest, ICMA Liaison, Next Generation Initiatives, Palo Alto, CA

HANDOUTS
ICMA Coaching Program (PDF Document version)
Career Compass (PDF Document version)
Talent Initiative (PDF Document version)


Employing Data Analytics

Tuesday, September 25 10:15 AM - 10:45 AM


The most untapped resource of local governments: data. Learn how analyzing the data your organization has been collecting for years can lead to improved operations, cost savings, and better services for your citizens.

MODERATORS & SPEAKERS
Speaker: Jennifer Robinson, Director of Local Government Solutions, SAS Institute Inc., Cary, NC


Engaging the Herd

Tuesday, September 25 10:15 AM - 10:45 AM


Czechia (formerly a part of Czechoslovakia): A journey from a prosperous young democracy to a German protectorate during WW2 to a Soviet satellite state. How do you engage citizens, who lived through several dictatorships, to take an active part in the decision-making process?

MODERATORS & SPEAKERS
Speaker: Radim Rouce, Town Manager, Association of City Managers of the Czech Republic, Ceský Krumlov, CZECH REPUBLIC


10,000 People a Day are Retiring! Get Ready with Mentoring and Offboarding

Tuesday, September 25 11:00 AM - 11:30 AM


Make sure your organization isn’t caught off guard by a surge in retirements. Prepare by learning best practices for mentoring and offboarding. Promote successful knowledge transfer. Cultivate a productive workforce.

MODERATORS & SPEAKERS
Speaker: Tracey Virtue, VP- Marketing Operations, Customer Success & Software Implementations, NEOGOV, El Segundo, CA

HANDOUTS
10000 People (PDF Document version)


Creating Financial Sustainability through Interactive Decision Making

Tuesday, September 25 11:00 AM - 11:30 AM


Hayward, California, took a four-step approach toward financial sustainability: creating a 10-year financial forecast, developing options to reduce expenses and increase revenue, exploring the impact of options with elected leaders, and including implementation in the budget.

MODERATORS & SPEAKERS
Speaker: Kelly McAdoo, City Manager, City of Hayward, Hayward, CA
Speaker: Jerry Newfarmer, President & CEO, Management Partners, Inc., Cincinnati, OH


You Should Be Losing Sleep over Cybersecurity

Tuesday, September 25 11:00 AM - 11:30 AM


A growing movement in the municipal space involves engagement with residents on their terms. Open data, customer experience, dashboards, sensors, and mobile applications put city hall at our fingertips and bring government services closer to the people. However, an equally growing number of risks threaten the movement towards greater transparency and enhanced customer service: hacking, malware, theft or accidental release of personally identifiable information. These challenges are not unique to the public sector but are being tackled head-on. Experts from Riverside, California, will be on hand to discuss engagement and security in the world of city technology.

MODERATORS & SPEAKERS
Speaker: George Khalil, Information Security Officer, City of Riverside, Riverside, CA


Putting People to Work: Strategies to Combat Homelessness within Your Community

Tuesday, September 25 3:15 PM - 3:45 PM


This session will explore the critical wrap-around strategies Riverside, California, is implementing to combat homelessness. Attendees will take away the key components of developing and implementing a successful housing and employment program for the homeless and suggestions for leveraging strategic partnerships and existing resources.

MODERATORS & SPEAKERS
Speaker: Stephanie Holloman, Human Resources Director, City of Riverside, Riverside, CA


Unveiling the Mystery of Nonprofit-Public Partnerships

Tuesday, September 25 3:15 PM - 3:45 PM


Smaller communities are faced with resource and financial constraints and often look for creative solutions to solve these challenges. This session will give insight into how a municipality would approach the idea of forming a Nonprofit-Public Partnership for some or all municipal services.

MODERATORS & SPEAKERS
Speaker: Matt Horn, Director, Local Government Solutions, Institute for Building Technology and Safety (IBTS), Ashburn, VA

HANDOUTS
Unveiling the Mystery (PDF Document version)


Why a Performance Excellence Journey Makes Sense

Tuesday, September 25 3:15 PM - 3:45 PM


Baldridge Awards don’t just happen. They’re the result of sustained prioritization of performance improvement. Fort Collins staff share their road map for seizing “opportunities for improvement” and becoming just the third municipality to receive the National Quality Award.

MODERATORS & SPEAKERS
Speaker: Darin Atteberry, City Manager, City of Fort Collins, Fort Collins, CO

HANDOUTS
Why a Performance Excellence Journey (PDF Document version)


City Health Dashboard: Data and Solutions to Create Thriving Communities

Tuesday, September 25 4:00 PM - 4:30 PM


A key ingredient for a thriving community is healthy people. Health happens in the places where we live, learn, work, and play. Learn about how the City Health Dashboard’s city- and neighborhood-specific data on health and the drivers of health helps community leaders and city officials have a clearer picture of the biggest challenges in their communities and positions them to drive change.

MODERATORS & SPEAKERS
Speaker: Shoshanna Levine, Program Director, City Health Dashboard, NYU School of Medicine, New York, NY


Job Purposes, Not Job Descriptions

Tuesday, September 25 4:00 PM - 4:30 PM


Job descriptions have grown up and become a vital hiring tool. They can improve succession planning, and help staff achieve their potential. This session will give you practical tips for putting the strategic goals first in rewriting your job descriptions and classifications.

MODERATORS & SPEAKERS
Speaker: Peggy Merriss, City Manager, City of Decatur, Decatur, GA


The State of Local Retirement and Health Benefits

Tuesday, September 25 4:00 PM - 4:30 PM


What are the current trends in local government benefit reform and financing? How are jurisdictions across the country managing and altering their benefits as they attempt to provide sustainable, high-quality benefits? Researchers from the National League of Cities and the Center for State and Local Government Excellence will discuss the current state of retirement and health benefits, highlight recent NLC state of the cities research, and present findings from SLGE's ongoing public workforce survey series.

MODERATORS & SPEAKERS
Speaker: Joshua Franzel, President and CEO, Center for State and Local Government Excellence, Washington, DC
Speaker: Anita Yadavalli, Program Director, City Fiscal Policy, National League of Cities, Washington, DC
Speaker: Gerald Young, Sr. Research Associate, Center for State and Local Government Excellence, Granville, OH

HANDOUTS
The State of Local Retirement (PDF Document version)



ICMA and the 2018 Conference Host Committee appreciate the support of this year's conference contributors, especially Principal Sponsor ICMA-RC, and Diamond Sponsor Cigna.