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Daily Schedule

Following is a list of all ICMA Annual Conference activities and events by day. Once you’ve registered for the Annual Conference and selected your ticketed items, you can build your own personal schedule. You must be logged into the website to build your personal schedule. Next to each event on this listing and throughout the Conference website, you will see boxes that you can check. When you check the box next to an event and click the “Add to My Schedule” button at the bottom of the page it will be added to your personal schedule. To access your personal schedule, go to “My Schedule” where you can view and print your schedule. If you wish to add a ticketed session or event after you have registered, please email Member and Customer Support at If you have questions, contact us at 202-962-3680.

To register for Annual Conference, simply click "Register" tab in the menu above and complete the online registration process. Any events that you have previously selected will be selected on the registration form where you will be able to select the number of tickets you wish to purchase. Your space at an event that requires pre-registration is not guaranteed until you complete the registration form, so be sure to register early.

Please note that building a personal schedule by clicking on the events and activities listed in the daily schedule and other sections of this website is not the same as registering for the conference. Refer to your registration receipt for confirmation of ticketed events.

Note: You can return to the conference site repeatedly to refine your personal schedule. Be sure to print out a copy before you leave for the conference.
#ICMA University Workshops require preregistration and an additional registration fee of $195 for each workshop.
Purchase tour tickets directly from tour organizer, CSI Baltimore.

07:30 AM

Executive Board : Executive Board Breakfast/Lunch
07:30 AM - 01:00 PM

02:00 PM

Special Sessions : International Development Academy: 2 Day Workshop
02:00 PM - 06:00 PM
Are you looking for ways to make a contribution beyond the boundaries of your community? Learn how your knowledge and experience can be applied to working with local governments overseas to strengthen their capacity to promote transparent, efficient, and sustainable governance practices. Led by ICMA staff and members who have extensive international development experience, this intensive one-and-a-half-day workshop will help you understand how you can use your skills to address the challenges faced by governments to deliver services, promote economic development, create sustainable growth, and improve the quality of life for their residents. The session will examine the trends and expectations of the donor community and the local governments and other entities we support. ICMA members who have made the transition to international work will discuss what is needed to be prepared. For further information, contact Isabelle Bully-Omictin at


08:30 AM

ICMA University Workshops : Asking Your Police and Fire Chiefs the Right Questions
08:30 AM - 12:00 PM
How many police and firefighters do you really need? How well are your public safety departments performing? Are "officers per 1,000" and "number of calls" really meaningful measures? Workshop leaders will tackle these questions while cutting through the jargon of the emergency services management field, an area in which few managers have training. You and your staff will learn how to establish goals and priorities, quantify workloads, get the metrics you need from police and fire departments, and more. This workshop will be led by two former city managers and public safety officials with extensive experience in local governments around the United States. (Practice Group: 7) [3.5 AICP-CM credits]

Workshop Leader: Leonard Matarese, Managing Partner, Center For Public Safety Management, LLC, Buffalo, NY
Workshop Leader: Thomas Wieczorek, Center For Public Safety Management, LLC, Washington, DC

ICMA University Workshops : Delivering Great Results from Your Vision and Strategic Plan
08:30 AM - 12:00 PM
Organizational excellence requires that managers focus on both delivering results from their vision and strategic plan and developing the culture of their organizations. This session will focus on creating results from your vision by focusing on work to both understand and satisfy your customers, ensuring that your vision and strategic plan cascade throughout the organization, maximizing individual and team performance, and using transformational performance measures to lead your organization toward excellence. (Practice Groups: 4, 6)

Workshop Leader: Jeff Parks, President, Performance Breakthroughs, Woodbridge, VA

ICMA University Workshops : Fatal Flaws of a Council-Management Relationship
08:30 AM - 12:00 PM
This workshop, which will examine this hot topic from a series of perspectives, will address the Challenges/Pitfalls of Executive Leadership; Key Distinctions: Council/Mayor Roles; Importance of “Tone at the Top”; Sources of Landmines; Why/How Managers Create Their Own Problems; Council Expectations of the City Manager; Where Role Clarity Should Begin; Signals That the Relationship Is Not Working; Survival Strategies; and Assessing the Results of a Healthy Relationship: A Council-City Manager Covenant. (Practice Groups: 1, 2, 3, 4, 5, 7, 8, 9)

Workshop Leader: George Cuff, Spruce Grove, AB, CANADA

ICMA University Workshops : Persuasion and Influence
08:30 AM - 12:00 PM
City and county leaders must be convincing issue advocates, able to present their vision persuasively in order to have their ideas implemented and their programs supported. This ability, both rare and valued, is vital in a wide variety of contexts—with the council, commissioners, employees, citizens, managers, boards, and other stakeholders and agencies. In this workshop, you will learn how to create powerful presentations and convincing messages that motivate and inspire. You will also discover ways to be a dynamic speaker; convert stage fright into productive energy; organize each presentation with clarity and impact; harness the power of storytelling; maintain audience interest in what you have to say; learn the power of persuasion; influence people by using all three modes of persuasion; use four types of evidence to strengthen your message; and convince your audience how your message affects their lives. (Practice Groups: 5, 14)

Workshop Leader: Peter Glaser, Consultant, Glaser & Associates, Inc, Eugene, OR
Workshop Leader: Susan Glaser, Consultant, Glaser & Associates, Inc, Eugene, OR

ICMA University Workshops : Process Mapping: A Hands-On Class to Improve Efficiency and Effectiveness
08:30 AM - 12:00 PM
Process mapping is one of the easiest and most effective methods for streamlining a process. But how exactly do you map a process? This hands-on workshop will provide you with the knowledge and techniques to Value Stream Map a government process, convert it into a Current State Process map, identify Value Added vs. Required vs. Waste steps, and then produce an efficient Future State Map.
The workshop is divided into three parts: terms and techniques; case study analysis, in which you map an actual process; and presentation to your fellow students. At the conclusion of the class, you will be able to use process mapping to create an efficient process when you return to work. (Practice Groups: 7, 14) [3.5 hours of AICP-CM credits]

Workshop Leader: Richard Baron, Flagstaff, AZ

ICMA University Workshops : Six Ways to Engineer Employee Engagement
08:30 AM - 12:00 PM
According to the latest Gallup report on government employee engagement, a median of only 29 percent of government employees are engaged at work. Disengaged employees stay for what they can get from the organization. Engaged workers stay for what they can give. While high employee engagement doesn’t guarantee high organizational performance, there is a strong linkage: an engaged workforce increases innovation, productivity, and overall effectiveness. This workshop will share six actions that organizational leaders can take immediately to improve employee engagement. Learning objectives are: to (re)create a healthy workplace culture of personal responsibility; to modernize the approach to recruitment and selection and, overall, to improve the candidate experience;  to provide learning and development opportunities to strengthen the internal bench. (Practice Groups: 4, 6)

Workshop Leader: Patrick Ibarra, Co-Founder and Partner, The Mejorando Group, Glendale, AZ

Special Meetings : Local Government Management Fellows Orientation
08:30 AM - 04:00 PM

Special Sessions : First-Time Administrators: Can We Talk?
08:30 AM - 12:30 PM
The key to success often rests on an administrator’s interpersonal skills. Using scenarios “ripped from the headlines,” this workshop will focus on providing first-time administrators with the necessary skills for dealing with relationship conflicts and successfully navigating common interpersonal pitfalls. By gaining a greater self-awareness of your role in stressful interactions and replacing confrontational exchanges with relational dialogue, you will create a lasting positive change in your negotiations, organizations, and communities.

Speaker: Louise Phipps Senft, Founder and CEO, Baltimore Mediation, Baltimore, MD

Tours : The United States Capital: Washington, D.C.
08:30 AM - 05:30 PM
Historic monuments and famous sites are on display on this driving tour of the nation’s capital. Traveling along the National Mall, you’ll pass the Smithsonian Museums, the Holocaust Memorial Museum, and the Bureau of Engraving and Printing. For a lunch break and time on your own, explore the American History Museum. Afterwards, climb the marble steps at the Lincoln Memorial; pass by the Korean War Memorial, the Vietnam Memorial, and the Franklin Delano Roosevelt Memorial; and conclude with a view of the White House. Travel time is about 90 minutes each way. Adults/youth, $90

09:00 AM

Special Sessions : International Development Academy - Day 2 of 2 Day Workshop
09:00 AM - 04:00 PM

10:30 AM

Special Sessions : City/County Technology Leadership Symposium: Managers and IT Leaders
10:30 AM - 06:30 PM
Preregistration is required for this symposium. To register, go to
Technology affects every aspect of local government service delivery. Information technology (IT) is the digital infrastructure that ties it all together. When it comes to deploying technology, whether it be to improve government operations, to drive better decision making, or to increase community engagement, a local government can be successful only if it has effective technology leadership.This leadership requires a partnership in which the manager and the technology executive work together to devise a strategy that delivers success for the entire organization. ICMA has partnered with the Public Technology Institute (PTI) to present a preconference symposium on building an effective manager-IT executive partnership. Topics to be covered are Cybersecurity Awareness, Artificial Intelligence,Citizen Engagement, Blockchain Is Here, Team Building: Local Government Manager and Chief Information Officer (CIO), Evaluating the CIO, Evaluating CIO/IT Infrastructure, and Evaluating the Enterprise. There will be a reception from 5-6:30 p.m. $250.

12:30 PM

Tours : Welcome to Charm City!
12:30 PM - 04:30 PM
This whirlwind driving tour of Baltimore begins at Federal Hill and proceeds to Charles Street to the fashionable brownstones and art galleries of Mount Vernon. Moving on to the city’s cultural center, take in the Maryland Institute College of Art, the Opera House, and Symphony Hall before visiting the hipster Hamden neighborhood immortalized by John Waters’ classic Hairspray and where the term “hon” was coined. The tour ends at historic Fell’s Point and Little Italy.
Adults/youth, $55

01:00 PM

ICMA University Workshops : Exploring the History of Institutional Racism: Creating a Path to Racial Understanding Sold Out
01:00 PM - 04:30 PM
In a 2016 survey, the Pew Research Center found that 45% of whites thought that race relations are generally bad in the United States, compared with 61% of blacks/African Americans. Forty-one percent of whites also thought that too much attention was being paid to racial issues, compared with only 22% of blacks/African Americans. Pew has also found that while half of all whites—a disturbingly high number—think that blacks are treated less fairly than whites by police, as many as 84% of blacks/African Americans hold the same belief. Similar gaps in perception exist with regard to fairness in the courts, applying for a loan, and workplace experiences.
What is the origin of these differences? Evidence suggests that historical, legalized racial discrimination by government,including local governments, has produced different life experiences. For people not subject to discrimination, the issue is largely hidden, resulting in what is referred to as “white privilege”—a privilege conferred without request or effort. How do local government leaders understand and deal with such significantly different perceptions and experiences among the residents of their communities?
This workshop will explore the history of racism in the United States and how racism has been embedded in governmental institutions from slavery at the country’s founding to modern mass incarceration. It will examine how consequences of institutional racism contribute to the disparate perceptions and experiences in today’s society, and it will look at efforts that some cities have made to achieve “truth and reconciliation,” bridge the gaps in racial understanding, and promote social equity. (Practice Groups: 3, 8, 9, 14)

Workshop Leader: Ron Carlee, Professor, Old Dominion University, Norfolk, VA

ICMA University Workshops : Gauging Public Opinion the Right Way
01:00 PM - 04:30 PM
Local government leaders get a mass of resident opinions every day. From traditional public comments at council meetings to social media and digital town halls, vocal residents are always finding ways to express their opinions about their cities and towns. But is reacting only to those “squeaky wheels” enough to truly benefit the entire community? The truth is, opinions provided in these formats don’t often represent all residents. That makes it easy for thousands of constituent voices to go unheard. Fortunately, there are more effective, inclusive, and systematic ways to harness resident opinion.
In this workshop, experts from the National Research Center, Inc. (NRC) will share tried-and-true public engagement methods, including surveys (mail, phone, and web), focus groups, and panels. You’ll also discover ways to use existing technology, such as your website, Nextdoor, and other social media platforms, to engage residents in cost-effective ways that do not rely solely on the leanings of a vocal few. This workshop will cover not only methods for capturing resident opinion, but also ways to use these crucial findings to move forward on strategic planning, performance measurement, and policy analysis. Join us and other local change makers in making communities better places to live for all residents and stakeholders. (Practice Groups: 7, 11)

Workshop Leader: Michelle Kobayashi, Vice President, National Research Center, Inc., Boulder, CO

ICMA University Workshops : ICMA University and League of Women in Government Symposium
01:00 PM - 04:00 PM
Pre-registration is required for this event. 
Join your colleagues for the 3rd Annual ICMA University + League of Women in Government Symposium. This pre-conference event focuses on trending issues that are important to not only local government women, but to everyone who is striving for inclusivity and gender equity in their organizations.
Join your colleagues for the ICMA University + League of Women in Government Symposium. This pre-conference event focuses on trending issues that are important to not only local government women, but to everyone who is striving for inclusivity and gender equity in their organizations.
The Keynote Speaker will be Joanne Lipman, author, award-winning journalist, chief content officer for Gannett and editor-in-chief of USA Today. Ms. Lipman’s book, That’s What She Said: What Men Need to Know (And Women Need to Tell Them) About Working Together explores the workplace gender gap. There will be no man-shaming in her talk. She will share why empowering women as true equals should be an essential goal for organizations and offer a roadmap for getting there!
Fran Mainella will be this year’s Symposium opening speaker. Director Mainella served nearly six years as the 16th Director and the first woman to lead the U.S. National Park Services. She will be speaking about "Reaching the Summit through the 3 C’s: Courage, Communication, Connection."
Angelica Wedell, National Research Center, Inc. Marketing Director will be presenting survey data highlights on the perspectives of local government employees across the U.S. Angelica will be answering the important question, "Do women see the local government workplace differently from their male colleagues"?
Mark your calendars and make your travel plans to arrive in Baltimore early for this not-to-miss event! $25.

Speaker: Joanne Lipman, Journalist, Editor, Author, Beverly Hills, CA
Speaker: Fran Mainella, President, Fran Mainella Consulting, LLC, Clemson, SC
Speaker: Angelica Wedell, Marketing Director, National Research Center, Inc., Boulder, CO

ICMA University Workshops : Leading Together: A New Model for Governing and Managing Community Sold Out
01:00 PM - 04:30 PM
Learn how an integrated strategic planning system, internationally recognized board governance model, and the innovative Budget Based Option System (BOBs) can improve the focus of your elected body and manager. Participants will learn how to use these tools to jointly set result-oriented management priorities and outcomes between the elected board and manager. This is a “hands on” interactive session taught by a current elected official and former city manager who consult nationally with clients that have successfully implemented the integrated strategic management system and the tools that support its effectiveness. Participants will learn how these tools work and have opportunities to discuss in small groups how they might be used in their communities. (Practice Group: 8, 13))

Workshop Leader: Michael Letcher, Senior Vice President, The Mercer Group, Tucson, AZ
Workshop Leader: William Stipp, Senior Vice President, The Mercer Group, Inc, Atlanta, GA

ICMA University Workshops : Master Class: Collaborative Leadership: Hardwiring Teamwork and Innovation
01:00 PM - 04:30 PM
This is an advanced practicum workshop. While this curriculum is mainly designed for those who have attended their courses in BreakThrough Conflict and Hardwiring Teamwork, people new to it find these courses extremely valuable in helping them develop a natural mastery of communication based on practice and feedback. Most city and county leaders understand that to move from good to great, staff from every department and level must join together, working as a team to deliver seamless service for citizens. This means that key leaders must model skills for building consensus and solving problems collaboratively. This Master Class deepens the learning from the initial course by revealing the key ingredients that make meetings creative, productive, and short—and that allow individuals with very different opinions to achieve consensus from disagreement. This approach leads to several important outcomes:
• It deepens the learning from the initial Hardwiring Teamwork course with real-time practice that generates involvement from even the quietest group members.
• It gives each participant guided practice in how to build agreement, coalition, and support from divergent positions while simultaneously keeping comments brief, persuasive, and on point.
• It ensures quality feedback since the workshop leaders are part of each group feedback analysis.
(Practice Groups: 4, 5, 6)

Workshop Leader: Peter Glaser, Consultant, Glaser & Associates, Inc, Eugene, OR
Workshop Leader: Susan Glaser, Consultant, Glaser & Associates, Inc, Eugene, OR

ICMA University Workshops : Moving from Success to Significance Sold Out
01:00 PM - 04:30 PM
You’ve realized success in government using your unique talents to provide leadership, maneuver around each potential pitfall, and manage each crisis. You are at the top of your game with enough mistakes made (read: wisdom) that you now generally avoid making others. You are over 50 with a pension established or nearly so. What’s on the horizon? Retirement? Before you pull the chute and circle the drain, take it to the next level: Significance. Avoid irrelevance and find your true role. At this workshop you will learn about the possibility of achieving significance and what it takes to move from what you’re hired to do to what you’re wired to do. Discover the transition tools and process of moving from a career to a calling. (Practice Group: 5)

Workshop Leader: Robert Dayton, Certified Strength Coach, City of Santa Barbara, Santa Barbara, CA

05:30 PM

Evening Highlights : Maryland Science Center
05:30 PM - 07:30 PM
Situated next to Baltimore's Inner Harbor, the Maryland Science Center is one of the original structures that drove the revitalization of the harbor from its industrial roots to a thriving downtown destination. Three levels of modern, hands-on exhibits focus on space, physical science, Earth science, the human body, and the Chesapeake Bay’s native blue crabs. Catch up with colleagues and enjoy drinks and hors d’oeuvres while exploring this fascinating venue and its great views of the Inner Harbor.
Adults/youth, $45; under 6 free. Price includes light hors d’oeuvres, venue rental, entertainment, coordination, and gratuities. Visit the Host Desk in the convention center before the party for restaurant information and dinner reservations.


06:00 AM

Sports : Golf Tournament Sold Out
06:00 AM - 02:00 PM
Play at the premier public course in the Mid-Atlantic region and the #1 rated public course in Maryland. Designed by Pete Dye, Bulle Rock is ranked in the Top 100 listings of every major golf publication. Located about 45 minutes from the Baltimore Convention Center in Havre de Grace, the course features 18 distinctly different holes sprawled over 230 acres. The tournament will be a four-person scramble format, and prizes will be awarded for the longest drive, the ball that lands closest to the pin, and the best team score. The Host Committee will contact players before the conference about transportation logistics, partner preferences, and club rentals.
$135. Ticket price includes greens fee, cart, range balls, Bulle Rock bag tag, tee packet, transportation, breakfast, lunch, and a $5 golf shop credit.

06:30 AM

Sports : Yoga Sold Out
06:30 AM - 07:30 AM
Start each day with your colleagues for daily yoga at the Hilton Baltimore. Eden Freeman, fellow city manager of Winchester, Virginia, will lead you through a workout that will improve your strength, balance, and flexibility and prepare your mind for another active conference day. Limit: 40 participants
$20. Ticket price includes three morning yoga classes.

07:30 AM

Sports : 5K Run/Walk
07:30 AM - 10:30 AM
See beautiful sites, spend time with your colleagues, and enjoy such iconic landmarks as Fort McHenry and the Domino Sugars Sign as you race along the Baltimore Harbor in the Canton neighborhood. Runners/walkers of all levels are invited to participate.
$35. Ticket price includes race registration, awards, race shirt, and transportation.

08:00 AM

Special Meetings : Advisory Board on Graduate Education
08:00 AM - 10:00 AM

Special Meetings : Strategic Partner Breakfast
08:00 AM - 10:00 AM

Special Meetings : University of Kansas MPA Students Professional Development Seminar
08:00 AM - 03:00 PM

Sports : Harbor Waterfront Kayak Tour
08:00 AM - 10:30 AM
Departing from the Maryland Science Center, you and the seasoned tour guides of Baltimore Outdoor Recreation will explore four to six miles of the Inner Harbor. The guides will highlight several projects, including floating wetlands, oyster nurseries, and the world-famous Mr. Trashwheel, that work together to clean our urban waterways. Not recommended for beginning kayakers. Please dress to be outdoors, and bring a reusable water bottle. Limit: 15 participants. (Physical activity ranking: Level 3)
$20. Ticket price includes single kayaks, paddles, vests, and seasoned tour guides.

08:30 AM

ICMA University Workshops : Building Customer Service into Local Government Customer Service
08:30 AM - 12:00 PM
Practicing excellent customer service is different for a local government than it is for a business. A local government employee can’t write off a constituent’s property taxes for the quarter because the constituent was upset about the condition of city streets in the winter. And a constituent can’t easily take her business elsewhere if she’s unhappy with the decision of the local planning board to allow a new subdivision in the neighborhood. Still, local governments need to be concerned about providing excellent customer service as part of their overall citizen engagement strategy. Come learn about how local governments can create an excellent customer service experience for their constituents. (Practice Groups: 4, 9, 14) [3.5 AICP-CM credits]

Workshop Leader: Cory Fleming, Sr Technical Director and Program Specialist, ICMA, Mendota Heights, MN

ICMA University Workshops : Case Study: Essential Management Skills
08:30 AM - 12:00 PM
In this thought-provoking and challenging workshop, the case-study method will be used to focus on ethics; relations between elected officials and managers; and the essential skills of problem analysis, decision making, and persuasion. Each participant will receive copies of two cases from the textbook Managing Local Government: Cases in Decision Making and must read the cases prior to attending the workshop. (Practice Groups: 1, 8, 14)

Workshop Leader: William Bridgeo, City Manager, City of Augusta, Augusta, ME

ICMA University Workshops : Design Thinking
08:30 AM - 12:00 PM
How does design influence engagement, culture, and innovation? Design Thinking focuses on developing a deep understanding of the customer experience and of how customers interact with your service or product. Use Design Thinking principles to breathe life back into customer engagement. Learn how others have created innovative services using a Design Thinking process, and participate in a hands-on activity that demonstrates that process. (Practice Groups: 4, 6) [3.5 AICP-CM credits]

Workshop Leader: Kathryn Lang, IT Manager, City of San Jose, San Jose, CA

ICMA University Workshops : ICMA University Annual Leadership Institute
08:30 AM - 12:00 PM
Sexual Harassment in the Workplace: Are Policies Enough?
How do policies shape a culture and how-to policies reflect a culture? Can policies alone shape practices? In this workshop, we will focus on sexual harassment in the workplace as a way to explore these questions. As we bring international, national, and academic perspectives to engage participants, we hope to learn from each other to further the conversation of gender equity in local government.
Practice Group: 1, 8
Institute Facilitator: John Nalbandian, professor emeritus of public administration, University of Kansas, Lawrence, Kansas

Speaker: Christina Josefsson, Municipal Executive Officer, Varberg, SWEDEN
Speaker: Latifa Lyles, Vice President of External Relations, National Network to End Domestic Violence, Washington, DC
Speaker: John Nalbandian, Professor Emeritus Public Administration, University of Kansas, Lawrence, KS
Speaker: Shannon Portillo, Associate Professor, University of Kansas, Lawrence, KS

ICMA University Workshops : Leading Change/HPO
08:30 AM - 12:00 PM
Change is a constant in our lives, both personally and professionally. All around us, technologies, processes, people, ideas, and methods are changing, affecting the way we perform daily tasks and live our lives. Successful change initiatives depend on managers and supervisors taking an active role in introducing the change and then guiding people through the emotional journey that it often entails. This workshop will explore how we process change and will then provide practices and tools for implementing change, preparing employees for it, and managing their reactions to it. (Practice Groups: 4, 6) [3.5 AICP-CM credits]

Workshop Leader: Brian Bosshardt, City Manager, City of Bedford, Bedford, TX

ICMA University Workshops : Leading Together: A New Model for Governing and Managing Community
08:30 AM - 12:00 PM

Workshop Leader: Michael Letcher, Senior Vice President, The Mercer Group, Tucson, AZ
Workshop Leader: William Stipp, Senior Vice President, The Mercer Group, Inc, Atlanta, GA

ICMA University Workshops : Shaping the Culture of Your Organization Sold Out
08:30 AM - 12:00 PM
This workshop will focus on shaping a positive culture in your organization by bringing to life the values that enhance the work of leadership in the organization, becoming an engaging organization, and applying concepts that strengthen the probability of successful implementation and management of change. (Practice Groups: 4, 6)

Workshop Leader: Jeff Parks, President, Performance Breakthroughs, Woodbridge, VA

Special Meetings : Awards Evaluation Panel
08:30 AM - 11:30 AM

Special Meetings : Governmental Affairs and Policy Committee Meeting
08:30 AM - 12:00 PM

Special Meetings : ICMA Leadership Advisory Board
08:30 AM - 11:30 AM

Special Meetings : International Committee
08:30 AM - 11:30 AM

Handout: International Committee Agenda

Special Meetings : NACA Executive Board
08:30 AM - 11:00 AM

08:45 AM

Sports : Gwynns Falls Bike Ride Sold Out
08:45 AM - 02:00 PM
The Host Committee has partnered with Baltimore City Recreation and Parks to offer unusual and exciting activities. To find the activity that’s right for you, take into account the physical activity ranking for each trip: Level 1 – Not very taxing/all skill levels Level 2 – Moderate exertion/I have done this before but it’s been awhile Level 3 – Heavy exertion/you’d best be in shape and ready for a challenge.
This 11-mile bike tour explores programs and partnerships that connect West Baltimore along the trail to the Inner Harbor. This is a rain-or-shine opportunity, so come prepared for the weather. Gywnns Falls Park and Leakin Park provide a historical context for studying park development and management in an urban setting. Key learning points include park development history, current uses, funding, and management challenges. Along the way, cyclists will pedal through parks and open space with historical and cultural significance. The tour will include a break for lunch. Limit: 30 participants (Physical activity ranking: Level 2-3)
$25. Ticket price includes bikes, helmets, a follow truck, transportation, and experienced tour guides.

09:00 AM

Special Meetings : Model Employment Agreement Task Force
09:00 AM - 11:30 AM

Special Meetings : Research and Policy Editorial Advisory Board
09:00 AM - 10:30 AM

Tours : Welcome to Charm City!
09:00 AM - 01:00 PM

09:30 AM

Sports : Get Out and Paddle: Middle Branch Park and Baltimore Water Trails
09:30 AM - 01:30 PM
Explore Baltimore’s coastal areas near the Inner Harbor via kayaks and canoes. Learn about the important role that public access to water and programming plays in an interdisciplinary approach that highlights public works projects, local watershed associations, and other local initiatives. If Baltimore City’s eighth graders can do it, so can you! Dress in layers and bring a change of clothes, a reusable water bottle, and sun protection. Limit: 40 participants. (Physical activity ranking: Level 1-2)
$25. Ticket price includes all equipment, and staff to assist all skill levels. Transportation to the departure point will be on your own.

10:00 AM

ICMA Research Symposium : Beyond DSS and Law Enforcement: Engaging Local Governments in Anti-Human Trafficking Work
10:00 AM - 10:20 AM
In this session, we will share our progress in North Carolina, where Project NO REST team members are working to inform local government staff how to identify indicators of human trafficking. We also assist governmental staff in developing protocols for reporting any indicators that are observed.

Speaker: Margaret Henderson, Lecturer, The School of Government, University of North Carolina at Chapel Hill, Chapel Hill, NC

ICMA University Workshops : "ICMA-RC Overview": Understanding Your Retirement Options Sold Out
10:00 AM - 12:00 PM
For ICMA-RC participants who want to examine the nuts and bolts of the investment options available in their retirement plan. Topics will include in-depth information about target date and target risk funds, managed accounts, the stable value fund and the Retirement Income Advantage fund, a guaranteed lifetime income fund. In addition, the full suite of Financial Planning, and premier services offered to ICMA-RC participants will be covered.

Workshop Leader: Walid Refai, Manager, Mutual Funds, ICMA-RC, Washington, DC
Workshop Leader: Steven Taylor, Manager, Financial Planning, ICMA-RC, Washington, DC

Special Meetings : BYU Alumni & Friends
10:00 AM - 12:00 PM

Special Meetings : Digital Strategies Advisory Board
10:00 AM - 11:30 AM

Special Meetings : First-Time Administrator Task Force
10:00 AM - 11:00 AM

Special Meetings : Performance Management Advisory Committee
10:00 AM - 11:15 AM

Handout: Performance Management Agenda
Handout: Performance Management handout

Special Meetings : Sustainable Communities Advisory Committee
10:00 AM - 11:30 AM

Special Sessions : Speed Coaching-Coach Sold Out
10:00 AM - 11:45 AM
Speed Coaching is back in Baltimore! Have career questions and want to get or give a different perspective? Attend Speed Coaching on Sunday morning. Registration is complimentary for this high-energy coaching and networking event.

Special Sessions : Speed Coaching-Coachee Sold Out
10:00 AM - 11:45 AM

10:25 AM

ICMA Research Symposium : What Can City Managers Do? A Toolbox
10:25 AM - 10:45 AM
Managing fiscal stress is not sustainable unless it is equitable, and making this linkage is critical for local governments to plan for a sustainable future for all their residents. Our presentation outlines tools in the city manager toolbox to address both.

Speaker: Austin Aldag, Student , Cornell University, Ithaca, NY
Speaker: Mildred Warner, Student Chapter Faculty Advisor, Cornell University Student Chapter, Ithaca, NY

10:30 AM

Special Meetings : 2018 Conference Evaluation Committee
10:30 AM - 11:45 AM

Special Meetings : Welcome Ambassadors Committee
10:30 AM - 11:30 AM

10:50 AM

ICMA Research Symposium : Practitioner Narratives on Resident Engagement: Themes and What They Mean for Practice
10:50 AM - 11:10 AM
This study examines narratives from an open-ended of survey of 226 local government practitioners regarding their experience with citizen engagement. The themes that emerge help us better understand practitioner perceptions and attitudes, which in turn offer important insights for practice.

Speaker: Ricardo Morse, Associate Professor of Public Administration & Government, University of North Carolina At Chapel Hill, Chapel Hill, NC

11:00 AM

Special Meetings : Task Force on Resources for the Assistant/Deputy Manager
11:00 AM - 12:00 PM

Sports : Harbor Waterfront Kayak Tour
11:00 AM - 01:30 PM
Departing from the Maryland Science Center, you and the seasoned tour guides of Baltimore Outdoor Recreation will explore four to six miles of the Inner Harbor. The guides will highlight several projects, including floating wetlands, oyster nurseries, and the world-famous Mr. Trashwheel, that work together to clean our urban waterways. Not recommended for beginning kayakers. Please dress to be outdoors, and bring a reusable water bottle. Limit: 15 participants. (Physical activity ranking: Level 3)
$20. Ticket price includes single kayaks, paddles, vests, and seasoned tour guides.

11:15 AM

ICMA Research Symposium : A Reflection of Changing Priorities? The Reallocative Impact of Priority-Based Budgeting in U.S. Municipalities
11:15 AM - 11:35 AM
Cities and counties increasingly have adopted priority-based budgeting to address their budgetary issues, but what is this practice? Does it work? This presentation describes the emergence of priority-based budgeting, its principles, and provides the first independent statistical evaluation of its effectiveness.

Speaker: David Mitchell, Professor, University of Central Florida, Orlando, FL

11:30 AM

Special Meetings : Midwest Regional Meeting
11:30 AM - 12:30 PM

Special Meetings : Mountain Plains Regional Meeting
11:30 AM - 12:30 PM

Special Meetings : Northeast Regional Meeting
11:30 AM - 12:30 PM

Special Meetings : Southeast Regional Meeting
11:30 AM - 12:30 PM

Special Meetings : West Coast Regional Meeting
11:30 AM - 12:30 PM

11:40 AM

ICMA Research Symposium : A Long Time Ago in a Place Far Away: Changing Form of Government in Fargo
11:40 AM - 12:00 PM
There are very few scholarly analyses of reforming local governments into the council-manager framework. The presentation highlights the key management strategies that Dwight developed to assist Harlowe, and to be successful in the following 50 years of his career in public service.

Speaker: Kurt Thurmaier, Professor and Chair, Department of Public Administration, Northern Illinois University, Dekalb, IL

12:00 PM

Special Sessions : Installation Command Fellowship, U.S. Army (CMSFP)
12:00 PM - 05:00 PM

12:45 PM

ICMA University Forums : Escape the Room: Your Toughest Problems Solved
12:45 PM - 02:45 PM
Do you have a unique or challenging problem for which you can’t find a solution? You’re in luck! ICMA members and vendors will submit problems that they would like to get solved. ICMA staff and Planning Committee members will narrow it down to 10 topics. Participants will then join one of the 10 topic areas and have 75 minutes to come up with a solution to be shared with the room. 6

Forum Leader: Patrick Banger, Town Manager, Town of Gilbert, Gilbert, AZ
Forum Leader: Craig Owens, City Manager, City of Clayton, Clayton, MO

ICMA University Forums : Integrating Technology into Sustainability Practices for Smarter, More Resilient Communities
12:45 PM - 02:45 PM
Communities of all sizes and demographics can use technology to advance their sustainability and resiliency goals. Participants in this forum will receive tools, resources, and case studies that demonstrate how communities can harness existing technology and open-source data to ensure more efficient, environmentally conscious, and responsive services for residents.  8  [2.0 AICP-CM credits]
Forum Leader: Cori Burbach, assistant city manager, Dubuque, Iowa

Forum Leader: Cori Burbach, Assistant City Manager, City of Dubuque, Dubuque, IA
Session Leader: Chantal Gaines, Assistant to the City Manager, City of Palo Alto, Palo Alto, CA
Speaker: Kevin Hall, Assistant City Manager, City of Durango, Durango, CO
Forum Leader: Robert Phocas, Director of Sustainability, City of Charlotte, Charlotte, NC

ICMA University Forums : Reducing Timidity, Maintaining Civility, and Improving Trust through Local Government--Run Social Media and Online Engagement Sold Out
12:45 PM - 02:45 PM
Negativity, rumors, fake news, misrepresented real news, and personal attacks aired on social media spread like a virus infecting the good will that local governments try to promote through their communications. But the dangers of unmanaged electronic conversations can be mitigated. In this forum, participants will learn how the effective use ofwords, images, and videos for social media communications and online engagement can help communities promote transparency, collaboration, interaction, and broader participation while mitigating the legal, ethical, professional, and personal vulnerabilities associated with extreme openness. 14
Forum Leaders: Thomas Bryer, PhD, professor, School of Public Administration, University of Central Florida, Orlando, Florida; Amanda Nagl, engagement manager, Bang the Table, Windsor, Colorado; and Sarah Stoeckel, PhD candidate, University of Central Florida, and city councilmember, Titusville, Florida

Forum Leader: Thomas Bryer, Professor, University of Central Florida
Forum Leader: Amanda Nagl, Engagement Manager, Bang the Table, Windsor, CO
Forum Leader: Sarah Stoeckel, Student, University of Central Florida, Orlando, FL

ICMA University Forums : The Stat Model for Data-Driven Management
12:45 PM - 02:45 PM
Since 2013, performance management (or “Stat”) practitioners from city and county governments from across the National Capital Region and beyond have been meeting twice a year under the banner of Mid-Atlantic StatNet (MASN). Baltimore’s CityStat program was one of the first in the country to adopt group data analysis with rigorous follow-up. That approach has since inspired a regional MASN as well. Join us to explore implementation, roadblocks, and efforts toward continuous improvement. 8
Forum Leaders: David Gottesman, CountyStat manager, Montgomery County, Maryland; and Kendra Parlock, director, Mayor’s Office of Sustainable Solutions, Baltimore, Maryland

Forum Leader: David Gottesman, CountyStat Manager, County of Montgomery, Rockville, MD
Forum Leader: Andrew Kleine, Chief Administrative Officer, Baltimore, MD
Forum Leader: Ekua Malonde, Deputy Director of Mayor’s Office of Sustainable Solutions/CitiStatSMART, City of Baltimore, Baltimore, MD
Forum Leader: Kendra Parlock, Director, Mayor's Office of Sustainable Solutions, City of Baltimore, Baltimore, MD

Special Events : Luncheon for Women in Professional Local Government Management
12:45 PM - 02:45 PM
Crossing the Line: Harassment in the Workplace
This may be the defining moment for women in every profession—our chance to determine the kind of workplaces we want and the kind of culture we support. Led by Joan Dubinsky, independent ethics advisor to the board of directors for the Global Fund to Fight AIDS, Tuberculosis and Malaria, we will discuss what kinds of behaviors cross the line; how we can and should respond; and how we can reinforce respect, fairness, and justice in our profession. An adjunct lecturer at the University of Maryland’s School of Public Policy and Brandeis University’s Heller School of Social Policy and Management, Joan previously served as the chief ethics officer for the United Nations, the International Monetary Fund, and the American Red Cross. Sponsored by ICMA-RC.  $45

Speaker: Joan Dubinsky, Adjunct Lecturer at the School of Public Policy, University of Maryland, Waltham, MA

Handout: Luncheon for Women

Special Meetings : Life, Well Run Focus Group
12:45 PM - 02:00 PM

01:00 PM

ICMA Research Symposium : Shared Service Delivery: Costs, Values, and Impacts for Equity
01:00 PM - 01:20 PM
Shared service delivery is increasing in popularity for public service provision, but there are a multitude of barriers for sharing to endure overtime. We illustrate these obstacles and argue that voluntary service sharing alone will not promote an equitable regionalism, but it can be enhanced by differential state aid and relationship building between local governments.

Speaker: Austin Aldag, Student , Cornell University, Ithaca, NY
Speaker: Mildred Warner, Student Chapter Faculty Advisor, Cornell University Student Chapter, Ithaca, NY

Special Meetings : Local Government Management Fellows Advisory Board
01:00 PM - 02:00 PM

Special Meetings : Senior Advisors
01:00 PM - 02:45 PM

Special Meetings : Smart Communities Advisory Board
01:00 PM - 02:00 PM

01:25 PM

ICMA Research Symposium : Why Collaborate? Understanding Elected Officials' and Managers' Perspectives of Regional Collaboration
01:25 PM - 01:45 PM
This study presents the findings from elected officials and local government managers on why they collaborate regionally. From semi-structured interviews, elected officials and managers describe the benefits and barriers, preconditions for collaborations, the structures that support collaboration at the local level.

Speaker: Stephanie Davis, Associate Director, Virginia Tech, Blacksburg, VA

01:50 PM

ICMA Research Symposium : Revisiting Bureaucratic Entrepreneurialism in the Age of Urban Austerity: Framing Issues, Taking Risks, and Building Collaborative Capacity
01:50 PM - 02:10 PM
This study explores entrepreneurial city managers through interviews with officials in 20 local governments located in the Chicago, Illinois, metropolitan area. The findings suggest that entrepreneurial local governments remain an emergent phenomenon, as managers learn to proactively engage stakeholders, successfully frame priorities, and build organizational capacities through collaboration.

Speaker: Aaron Deslatte, Assistant Professor, Northern Illinois UniversityUniversity Libraries, De Kalb, IL

02:15 PM

ICMA Research Symposium : An Interactive Tool to Help Metropolitan Regions Decide Whether to Invest in Professional Sports Facilities
02:15 PM - 02:35 PM
Under what conditions should a local government opt to invest public money into a professional sports facility? We present an empirically-grounded, interactive decision tool that assists local governments in determining whether their community is in a position to support the presence of a new facility for a new or existing team.

Speaker: David Swindell, Associate Professor, Arizona State University, Phoenix, AZ

03:00 PM

Keynotes : The Scientific Secrets of Perfect Timing
03:00 PM - 05:00 PM
The Opening General Session of ICMA’s 104th Annual Conference features the return of bestselling author and popular ICMA keynoter Daniel Pink. While everyone knows that timing is everything, we don’t know much about timing itself, and we often assume that it is an art. In his new book, When: The Scientific Secrets of Perfect Timing, Dan shows that timing is really a science and unlocks the scientific secrets to good timing to help you flourish at work, at school, and at home. Drawing on research from psychology, biology, and economics, he distills cutting-edge research and data on timing and synthesizes them into a fascinating narrative packed with stories and practical takeaways that provide compelling insights into how we can live richer, more engaged lives.

Keynote: Daniel Pink, Author, Washington, DC

05:00 PM

Evening Highlights : Welcoming Reception: A Taste of Baltimore
05:00 PM - 07:00 PM
You will be able to exchange your event ticket for one complimentary beverage sponsored by of the 2018 Conference Host Committee.  
Experience the diversity of Baltimore and Maryland and delight in the area’s distinctive flavors with the opening of the ICMA Exhibit Hall in the Baltimore Convention Center.
The cost of the reception is included with the registration fee. Tickets for complimentary registrants are $45 for adults and $35 for youth ages 6-16: children under 6 come for free. Price includes hors d’oeuvres, coordination, and gratuities. Visit the Host Desk in the convention center before the party for restaurant information and dinner reservations.

Reception : First Time Attendees Meet and Greet
05:00 PM - 05:30 PM

05:15 PM

Book Signing : Book Signing: Dan Pink
05:15 PM - 06:15 PM
Dan Pink signs copies of his book, When: The Scientific Secrets of Perfect Timing. Note: Books are for sale only at the conference registration desk; no books are being sold inside the Pavilion, where the signing will take place.

06:00 PM

Special Events : Student Happy Hour
06:00 PM - 07:00 PM

06:30 PM

Special Events : Local Government Hispanic Network Dinner
06:30 PM - 10:00 PM
This event is taking place at the Lord Baltimore Hotel.  Go to to register.

07:00 PM

Special Events : Networking Mixer: All Hands on Deck!
07:00 PM - 09:00 PM
This event is free but requires preregistration.
Grab your navigation charts and prepare to set sail on the seas of meeting new people and reconnecting with old friends as your local government friends mix, mingle, enjoy light snacks and drinks, and reconnect on the first night of the conference. Put on your ship captain’s hat and visit with our affiliate sponsors to learn more, meet some great people, and earn loot. Does the bar really close at 9:30? Will we keep it open longer? You decide! Affiliate Equity Advancement Mixer presented by ICMA, ELGL, I-NAPA, LGHN, LWG, NACA, NFBPA, Civic Pride, and WLG


06:30 AM

Sports : Yoga
06:30 AM - 07:30 AM

07:00 AM

Special Events : Inspirational Breakfast
07:00 AM - 08:15 AM
Ericka Alston Buck, named one of the Baltimore Sun’s 25 Women to Watch in 2017, is the chief strategist at EAB Strategy & IMPACT. As the founder of the Kids Safe Zone, Ericka, a Baltimore native, provided 150 children with a safe place after school for recreation, mentoring, and homework. She also served as the CEO for Maryland Community Health Initiatives, Inc., which includes the Kids Safe Zone, residential housing for women and children, and the Penn North recovery center—the same center she once attended when recovering from a drug addiction. Ericka will share how she was inspired to step out of her comfort zone to do great things in her community, and show how we can be leaders who inspire positive change in our communities. $35

08:00 AM

Special Meetings : University of Kansas MPA Students Professional Development Seminar
08:00 AM - 01:00 PM

08:30 AM

Keynotes : Leadership in Turbulent Times
08:30 AM - 09:30 AM
Drawing upon her new book, Leadership in Turbulent Times, Pulitzer Prize-winning author and historian Doris Kearns Goodwin returns to ICMA’s keynote stage focusing on four presidents—Abraham Lincoln, Theodore Roosevelt, Franklin D. Roosevelt, and Lyndon B. Johnson—to explore their unique journeys to recognize themselves as leaders: their early development, growth through adversity, and ultimately their exercise of leadership. Although set apart in background, abilities, and temperament, these men shared a fierce ambition and a deep-seated resilience that enabled them to surmount uncommon adversity. At their best, all four were guided by a sense of moral purpose. At moments of great challenge, they were able to summon their talents to enlarge the opportunities and lives of others. In today’s polarized world, these stories of authentic leadership in times of apprehension and fracture take on a singular urgency.

Keynote: Doris Kearns Goodwin, Author, Speaker, Concord, MA

Tours : Historic Waterways: Annapolis, Maryland *CANCELLED*
08:30 AM - 04:00 PM
The vibrant Annapolis waterfront is rife with echoes from four centuries of history. On this walking tour, explore the city’s colonial influence, its architecture, and the impact of its seafaring habitants, as well as the Maryland State House. After lunch on your own, visit the U.S. Naval Academy, where 4,000 future naval officers live and learn. Travel time is about 60 minutes each way.
Adults/youth, $105

Tours : The United States Capital: Washington, D.C.
08:30 AM - 05:30 PM

09:30 AM

Exhibit Hall : Exhibit Hall Monday Morning Break
09:30 AM - 10:15 AM

09:45 AM

Cigna Health & Wellness Zone : Myths of Multitasking
09:45 AM - 10:00 AM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

Educational Sessions : Affordable Housing: The What and the How
09:45 AM - 11:00 AM
Our communities must meet the needs of all our citizens so they can sustain themselves in the future. Providing affordable housing is one way to fulfill this task. This session will provide tools and ideas for working with partners from the private and nonprofit sectors to build quality, well-managed properties that serve the housing needs of our residents. 3, 9

Panelist: Anthony Mercantante, Township Administrator, Township of Middletown, Middletown, NJ
Session Leader: Amy Paul, Corporate Vice President, Management Partners, Inc., Cincinnati, OH
Panelist: John Wood, Assistant City Manager/Director of Neighborhoods and Housing Services, City of Kansas City, Kansas City, MO

Handout: Affordable Housing Mercantante

Educational Sessions : Evolution of a Smart City
09:45 AM - 11:00 AM
What is a “Smart City”? This session will explore how cities introduce innovations across their organizations to improve their efficiency in delivering local government services. 6, 11  [1.25 AICP-CM credits]

Session Leader: Jane Christenson, Assistant County Executive Officer, County of Placer, Auburn, CA
Panelist: Ashley Hand, Co-Founder, Kansas City, MO + Los Angeles, CA CityFi, Kansas City, MO
Panelist: Michael Mattmiller, Director of Government Affairs , Microsoft Corporation, Davidson, NC
Panelist: Luke Norris, Managing Director, Strategy and Government Relations , OpenCities, San Francisco, CA

Handout: Evolution of a Smart City

Educational Sessions : Fighting the Opioid Epidemic
09:45 AM - 11:00 AM
Since 1999, more than 165,000 people have died from prescription opioid overdoses in the United States. This session will feature how one county is addressing this crisis in communities of different sizes and resource levels as well as focus on first response, treatment, and diversion programs. 9, 10

Speaker: Tom Carr, Executive Director, Management Coordination, Washington/Baltimore HIDTA, Elkridge, MD
Session Leader: Kimberly Nelson, University of North Carolina, Chapel Hill, Raleigh, NC
Panelist: Marie Peoples, Deputy County Manager, Flagstaff, AZ

Handout: Fighting the Opioid Epidemic

Educational Sessions : Grow Your Own
09:45 AM - 11:00 AM
What resources are needed to guide staff transitions from employees to department heads? In small communities, people are often hired or promoted on the basis of their subject-matter expertise even if they have never been trained as managers or supervisors. This session will highlight how local governments can grow the talent they need.

Panelist: Catherine Bennett, Organizational Development Administrator, Athens-Clarke County Unified Government, Athens, GA
Session Leader: William Fraser, City Manager, City of Montpelier, Montpelier, VT
Panelist: Kirby Kiefer, Deputy Superintendent, National Fire Academy, U.S. Fire Administration, Emmitsburg, MD

Handout: Grow Your Own PPT 2018
Handout: Grown Your Own Bennett

Educational Sessions : How Cities are Building Capacity for Collaborative Community Engagement
09:45 AM - 11:00 AM
How do you know if a local government is doing a good job of engaging the community it serves? How often and in what way are people engaging with content? How can engagement be designed to better ensure quality communication, interaction, and avoid polarization? What assessment mechanisms are in place? In the end, what does "good engagement" look like and what can local governments do--short term and long term--to support such engagement? This session will showcase innovative efforts that local governments are making to better engage their constituents and build capacity for collaborative public participation. 2

Panelist: Amber Blake, Assistant City Manager, City of Durango, Durango, CO
Session Leader: Martin Carcasson, Professor, Colorado State University, Fort Collins, CO
Panelist: Kelly DiMartino, Senior Assistant City Manager, City of Fort Collins, Fort Collins, CO
Panelist: Bryna Helfer, Assistant County Manager & Director of Communications, County of Arlington, Arlington, VA
Panelist: Roger Munter, Director of Public Engagement, County of Arlington, Arlington, VA

Educational Sessions : Leadership in Turbulent Times
09:45 AM - 11:00 AM
Join Monday’s keynote speaker, Doris Kearns Goodwin, to continue a discussion of authentic leadership in times of apprehension and fracture.

Educational Sessions : Social Media: Where Residents and Local Government Unite
09:45 AM - 11:00 AM
Social media offers rich platforms where individuals can learn and have true engagement rather than receiving only a one-sided dissemination of information. Discuss the positive and negative uses of social media in terms of facilitating healthy civic engagement, more trusting residents, and more responsive government.

Speaker: Thomas Bryer, Professor, University of Central Florida
Speaker: Sarah Stoeckel, Student, University of Central Florida, Orlando, FL

Handout: Social Media

Field Demonstrations : Healthy Harbor EcoTour
09:45 AM - 10:45 AM
The Waterfront Partnership’s Healthy Harbor Initiative works to restore and protect the city of Baltimore’s most valuable asset: the Baltimore Harbor. The health of the harbor is suffering from sewage and trash pollution, storm-water runoff, sparse living shoreline, and widespread community indifference. To help alleviate these problems and engage the public in urban environmental solutions, the partnership has installed and manages various green infrastructure projects along the Inner Harbor’s promenade. Participants will learn more about floating wetlands, oyster gardens, rain gardens, and the Inner Harbor Water Wheel—a.k.a. “Mr. Trash Wheel.” This demonstration will involve walking, so wear comfortable shoes and dress for the weather. $20. [2.0 AICP-CM credits]

Field Demonstrations : Western Police District Station Renovation: More Than a Building
09:45 AM - 12:15 PM
Baltimore’s Western Police District covers one of the city’s most troubled neighborhoods. In 2015, multiple clashes between protesters and police officers occurred at the station after 25-year-old Freddie Gray suffered fatal neck injuries while in police custody. The station was blocked off from the community by barricades and watched over by National Guard troops. Today, the station is a very different place. By enhancing the work environment and making the station a positive hub for community activity, extensive renovations—undertaken with input from about 50 community members—have converted officers from “warriors to guardians.” The bus trip takes 10–15 minutes. $20.  [2.0 AICP-CM credits]

Films : Chasing Ice
09:45 AM - 11:00 AM
In the spring of 2005, acclaimed environmental photographer James Balog headed to the Arctic on a tricky assignment for National Geographic: to capture images to help tell the story of the Earth’s changing climate. The Emmy-winning Chasing Ice is the story of one man’s mission to change the tide of history. As the intensity of natural disasters ramps up globally, Balog finds himself at the end of his tether and comes face to face with his own mortality.

Learning Lab Sessions : How a Small Town in Missouri Became a Manufacturing Oasis
09:45 AM - 10:15 AM
Perryville, Missouri's, economic success has been featured in several books and publications including Forbes, Business in Focus, and Spotlight on Business. Perryville has long had a strong industrial base and in recent years has focused on growing its professional jobs and tourism industry.

Speaker: Brent Buerck, City Administrator, City of Perryville, Perryville, MO

Learning Lab Sessions : How to Make Washington Work for Your Community
09:45 AM - 10:15 AM
Learn how local governments can work successfully with the federal government to promote local priorities and protect local interests. Discover how to work through the regulatory, legislative, and competitive grants processes on behalf of your community.

Speaker: W. Roger Gwinn, CEO, The Ferguson Group, LLC, Washington, DC
Speaker: Jennifer Imo, Managing Partner for Client Services, The Ferguson Group, LLC, Washington, DC
Speaker: Kristi More, Managing Partner for Strategic Development, The Ferguson Group, LLC, Washington, DC

Handout: How to Make Washington

Learning Lab Sessions : Lessons Learned from ICMA's Alternative Service Delivery Survey
09:45 AM - 10:15 AM
Come and learn current trends that local governments are doing in alternative service delivery, from shared services to public private partnerships.

Speaker: Mildred Warner, Student Chapter Faculty Advisor, Cornell University Student Chapter, Ithaca, NY

Handout: Lessons Learned 2018
Handout: Service Delivery Snapshots

Solutions Track Sessions : How to Tap into Your Tourism Potential
09:45 AM - 10:45 AM
Hear about communities that tapped into their tourism potential and how they overcame various obstacles in the process. Topics will include using your geographic location to your advantage, understanding what makes your community unique, identifying different types of tourism, taking ownership of the tourism development process, and marketing. Presented by Buxton.

Speaker: Robb Miller, VP Sales, Buxton, Fort Worth, TX

Handout: How to Tap into Your Tourism Potential

Solutions Track Sessions : Modern Approaches to Overcoming Social Inequities
09:45 AM - 10:45 AM
This session will explore how technology enables communities to leverage scarce resources to aid their less fortunate residents in such areas as homelessness, affordable housing, access to health care, and the opioid epidemic. Presented by Esri.

Speaker: Christopher Thomas, Director Government Markets , Esri, Redlands, CA

Solutions Track Sessions : Reinvigorate Your Enterprise Resource Planning System—or Replace It?
09:45 AM - 10:45 AM
If your system is older and you are looking at millions to replace it, this session is for you. We will discuss how relatively low-cost options, such as providing additional staff training, adding additional available features and embarking on process improvement, can breathe new life into that older system. Presented by Plante & Moran, PLLC.

Speaker: Tracey Rau, Senior Manager, IT Consulting, Plante Moran, PLLC, Southfield, MI

Handout: Reinvigorate
Handout: Reinvigorate Rau handout

Special Meetings : NASPAA Accreditation Standards: Feedback Forum
09:45 AM - 11:15 AM
The NASPAA Standards Colloquium seeks your feedback. As part of the decennial review of the NASPAA Accreditation Standards, NASPAA is engaging stakeholders around the globe to answer the question: How have our accreditation standards held up? This session will focus on two topics at the heart of accreditation: globalization and new developments in the field of public service. Join us to discuss the NASPAA Accreditation Standards and explore ways to ensure that they remain relevant and continue to fully address the diverse ambitions of our accredited programs, graduates, and employers.

10:00 AM

Partners' Program : Partners’ Brunch and Educational Session
This activity is free but requires preregistration. 
Being Relational: How to Create Quality Interactions and Lasting Change
This session is free but requires preregistration. In a crowded world full of conflict and competition--the world your spouse/partner faces daily--what is your approach to interacting with them? Are you relational or transactional? Your choice could make all the difference. This session will detail ways of being in relation with your spouse/partner and provide you with the tools you need to maximize well-being for yourself and for and your spouse/partner—one interaction at a time.
Speaker: Louise Phipps Senft, founder, Louise Phipps Senft & Associates/Baltimore Mediation, Baltimore, Maryland

Speaker: Louise Phipps Senft, Founder and CEO, Baltimore Mediation, Baltimore, MD

10:30 AM

Learning Lab Sessions : Aligning Federal Resources to Priorities
10:30 AM - 11:00 AM
Learn how you can identify federal resources that support your strategic goals. The White House Office of Management and Budget, along with various federal agencies and eCivis have collaborated to provide this free resource.

Speaker: Victoria Collin, Chief of the Management Controls and Assistance Branch, Office of Federal Financial Management, The Office of Management and Budget, Washington, DC
Speaker: Danielle Lawrence, Policy Analyst, Federal Financial Manager's Leadership Development Program, The Office of Management and Budget, Washington, DC
Speaker: Mary Tutman, Senior Policy Analyst, The Office of Management and Budget, Washington, DC

Learning Lab Sessions : Examining Public Opinion on Today's Safety Priorities
10:30 AM - 11:00 AM
We know that U.S. residents want their local governments to prioritize community safety first. Within the broad spectrum of safety, what do residents think are the most important priorities for police and public officials? In this session, NRC researchers will reveal insights from an analysis of public safety data from The National Citizen Survey.

Speaker: Michelle Kobayashi, Vice President, National Research Center, Inc., Boulder, CO

Learning Lab Sessions : Transitioning to a Digital Government
10:30 AM - 11:00 AM
Gilbert, Arizona’s Office of Digital Government focuses on reaching citizens through digital and online engagement. The small but mighty communications team is made up of non-traditional positions, including two digital journalists and a social media strategist. Find out how Gilbert is using video, social media and data to connect with residents in unique, innovative and cost-effective ways.

Speaker: Patrick Banger, Town Manager, Town of Gilbert, Gilbert, AZ
Speaker: Dana Berchman, Chief Digital Officer, Town of Gilbert, Gilbert, AZ

10:45 AM

Cigna Health & Wellness Zone : 2 Minutes to Less Stress
10:45 AM - 11:00 AM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD
Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

11:00 AM

Solutions Track Sessions : Five Ways to Improve Council-Manager Relationships and Engage Your Residents
11:00 AM - 12:00 PM
Are you able to clearly communicate financial and performance information to your council, and can you answer their questions quickly? If not, your legacy technology is no longer helping you; in fact, it may be hurting you! Learn how you can build greater trust by embracing a more modern approach. Presented by OpenGov.

Speaker: Robin Campbell, Assistant County Manager, County of Thurston, Olympia, WA
Speaker: Charlie Francis, Director, Government Finance Solutions, OpenGov, Inc., Redwood City, CA
Speaker: Jennifer Stapleton, City Administrator, City of Sandpoint, Sandpoint, ID

Handout: Five Ways to Improve

Solutions Track Sessions : Hactivism, Not Activism
11:00 AM - 12:00 PM
Local governments need to protect themselves from exploitation by cyberhackers and extortionists. A CivicPlus digital security expert will update you on the latest risks and explain how digital content teams can mitigate threats. Presented by CivicPlus.

Speaker: James Flynn, Director of Information Security, CivicPlus, Manhattan, KS

Handout: Hactivism Not Activism

Solutions Track Sessions : SUEZ Customer Conservation Program in New York
11:00 AM - 12:00 PM
Learn about SUEZ’s innovative water conservation and efficiency program. The five-year, $5 million program is one of only a few water conservation programs in the United States that offer significant financial incentives to customers who adopt water-saving measures. Presented by SUEZ.

Speaker: Bill Madden, Director, External Affairs , SUEZ North America, Paramus, NJ
Speaker: Howard Phillips, Supervisor, Town Of Haverstraw, Garnerville, NY

Handout: SUEZ Customer Conservation Program

11:15 AM

Book Signing : Book Signing: Doris Kearns Goodwin
11:15 AM - 12:15 PM
Doris Kearns Goodwin signs copies of her book, Leadership in Turbulent Times.Note: Books are for sale only at the conference registration desk; no books are being sold inside the Pavilion, where the signing will take place.

Cigna Health & Wellness Zone : Myths of Multitasking
11:15 AM - 11:30 AM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

Roundtable Discussions : "Next" Practices: Blockchain Technology
11:15 AM - 12:15 PM
The media has been reporting about blockchain technology, including bitcoins and other financial transactions. But blockchain technology isn’t just for computer geeks and gamers. Local government managers need to understand the technology and how it will affect your organization’s service delivery.Members of ICMA’s Smart Communities Advisory Board will lead the discussion on what managers need to know.

Roundtable Discussions : Building Your Own Broadband Network—Is It the Right Solution for Your Community?
11:15 AM - 12:15 PM
Is your community prepared for the increased internet speed required for the next generation of infrastructure? This roundtable discussion can help get you started on the gig-speeds broadband journey and provide you with key takeaways related to different models of success, how to approach conversations with the private sector, how to navigate increasingly difficult state and federal laws, and key considerations to consider when deciding if a municipally-owned fiber network, pursuing private activity, or a hybrid solution is right for you and your communities.

Roundtable Discussions : Economies of Scale: Opportunities for Joint Service Delivery
11:15 AM - 12:15 PM
This roundtable is focused on current and future opportunities for joint service delivery between counties, cities and other agencies. Join us and discuss what’s worked, what hasn’t, and potential strategies on how to start and implement joint service delivery.

Roundtable Discussions : Performance Reporting: What's In It for Me?
11:15 AM - 12:15 PM
Performance reporting is often mandated from above. But how do you get department heads and staff to see the value in tracking outcomes and motivate them to make data-driven management part of their organizational culture? Attend this roundtable to discuss successful methods of doing so.

Roundtable Discussions : Resident Succession Planning
11:15 AM - 12:15 PM
It's time we rethink how to build and prepare the next generation of civic leaders. Attend this roundtable to discuss how small and large communities have been successful at focusing on civic education, how to encourage youth to consider a career in local government, and how to work with organizations within the community to engage residents about the importance of local government.

Roundtable Discussions : Rules of Engagement: Setting the Stage for Engaging Unengaged Residents
11:15 AM - 12:15 PM
All communities have some population or demographic that is underrepresented or disengaged. In this roundtable, facilitated by the Emerging Leaders Development Program – Class of 2019, you will discuss strategies that have been successful in engaging hard to reach populations and how individual communities can increase their chances of success.

Handout: Rules of Engagement

Roundtable Discussions : Using Professionals to Address Personal Health and Wellness: A Chubby City Manager's Tale
11:15 AM - 12:15 PM
This roundtable will begin with a discussion of one city manager’s personal struggles with weight while balancing life as a manager and new parent. After years of long, late-night meetings and using food as a comfort for stress, something had to improve. Hear and discuss how a team of professionals can be used to improve your overall health and well-being: a personal trainer, a health psychologist, a nutritionist, all help make you a better parent, partner, and manager.

Roundtable Discussions : What's Race Got to Do with It? Launching Discussions about Race in Local Government
11:15 AM - 12:15 PM
Come discuss how to start or continue conversations about race in your community. You’ll learn what racial equity means to public policies, identify the difference between diversity and inclusion, and hear about success stories occurring throughout the country. Carla J. Kimbrough from the National Civic League will facilitate the discussion.

Special Events : Assistants' Luncheon
11:15 AM - 12:30 PM
Leading from Where You Are: An Assistant’s Way Forward
The distinguishing feature of assistants and mid-career professionals is not where one sits in the organization chart but what knowledge and resources one brings to the organization. Three practicing assistants share their career journey and how they lead from where they are.  $45

Session Leader: Andrew Fortune, Assistant to the City Manager, City of Grand Prairie, City of Grand Prairie, TX
Speaker: Yaidee Castillero Fox, Assistant to the City Manager, City of Hickory, Hickory, NC
Speaker: Mark Israelson, Senior Deputy City Manager, City of Plano, Plano, TX
Session Leader: Kimberly Richardson, Assistant to the City Manager, City of Evanston, Evanston, IL
Speaker: Dan Weinheimer, Deputy County Manager, County of Routt, Steamboat Springs, CO

Special Meetings : ICMA Coaching Program and State Partners: Annual Planning Meeting
11:15 AM - 12:30 PM
ICMA and its state partners in the ICMA Coaching Program will review the current year and plan the educational webinars and other coaching services for 2019. States will share information with each other on how they are using coaching resources for their own members and to develop local programs. Also, learn how you can tap ICMA Career Services, the ICMA Coaching Program, and resources available through the state associations.

Speaker: Frank Benest, ICMA Liaison, Next Generation Initiatives, Palo Alto, CA
Speaker: Robert Carty, Director, Career Services & Next Generation Initiatives, ICMA, Carrboro, NC
Speaker: Don Maruska, Director, ICMA Coaching Program, ICMA, Morro Bay, CA
Speaker: Peggy Merriss, Decatur, GA

Handout: ICMA Coaching

Special Meetings : Members in Transition Brown Bag
11:15 AM - 12:30 PM

Special Sessions : 2020 Census: What Local Governments Need to Do Now to Prepare
11:15 AM - 12:15 PM
Census 2020 will determine your number of Congressional representatives, shape legislative districts and drive the distribution of over $675 billion in federal funds. Local leaders are critical to ensuring that everyone is counted. Learn about the innovative changes to the decennial, ideas to ensure participation and build awareness, and the steps you can take now to prepare for a successful Census 2020.

Speaker: Sylvia Doyle, Intergovernmental Affairs Liaison, U.S. Bureau of the Census, Suitland, MD
Speaker: Jonathan Lewis, County Administrator, County of Sarasota, Sarasota, FL
Session Leader: Phillip Lutz, Regional Census Manager - Philadelphia, US Census Bureau, Philadelphia, PA
Speaker: Dion Miller, City Manager, City of Tulia, Tulia, TX
Session Leader: Amber Snowden, Special Assistant to the Executive Director, ICMA, Washington, DC

Special Sessions : Embracing the Intelligent City Model: A How-to Guide for Small- to Mid-Sized Cities
11:15 AM - 12:15 PM
A no fluff, no hype primer on how to embrace the intelligent city movement in three simple steps. ICMA's new Chief Technology and Innovation Officer shares his thoughts on bringing communities into the future.

Speaker: Xavier Hughes , Chief Technology & Innovation Officer, ICMA, Washington, DC

Handout: Embracing the Intelligent City

Special Sessions : Ethics: Moving from Theory to Reality
11:15 AM - 12:15 PM
All MPA students are invited to join this session led by Martha Bennett, a member of ICMA’s Committee on Professional Conduct, and Prof. Kurt Thurmaier. Come ready to explore and resolve ethical issues in local government. After the session, go have lunch together and keep the dialogue alive!

Speaker: Martha Bennett, Chief Operating Officer, The Metro Council, Portland, OR
Speaker: Kurt Thurmaier, Professor and Chair, Department of Public Administration, Northern Illinois University, Dekalb, IL

Special Sessions : First-Time Administrators: Minding the Organizational P’s and Q’s
11:15 AM - 12:15 PM
Learn best practices for training staff and communicating with elected officials. You will also learn when and how to use outside facilitators for council retreats/workshops and cover examples of budget presentations with transparency and social media policies.

Speaker: Randall Reid, ICMA's Southeast Regional Director , ICMA, Gainesville, FL
Speaker: Patricia Vinchesi, Northeast Regional Director, ICMA, Conway, MA

Special Sessions : Form of Government under Attack? Here’s How to Fight Back
11:15 AM - 12:15 PM
Forces within your community are pushing for a strong mayor. What do you do? You fight like your job depends on it (because it just might) by helping pro-professional management advocates within in your community organize, educate, and increase awareness of the benefits that a position such as yours provides. Council-manager adoption or retention campaigns are spirited community conversations that offer the opportunity to showcase the value of an experienced professional local government manager, and they are very winnable. Learn how successful campaigns that highlight the benefits of the council-manager form are conducted.

Speaker: Dani Dahlberg, Vice President, Beth Rawlins Inc., Clearwater, FL
Speaker: Beth Rawlins, President, Beth Rawlins, Inc., Clearwater, FL

Special Sessions : GovLove Listening Party
11:15 AM - 12:15 PM
Join #ELGL and #GovLove for a fun and thought-provoking podcast listening party. Together, we’ll listen to a brand new GovLove episode followed by a meaningful and interactive group discussion with subject matter experts.

Special Sessions : Leadership ICMA 2018 “4 Birds and 1 Stone”
11:15 AM - 12:15 PM
Come learn how the Leadership ICMA program prepared the class of 2018 to find creative solutions to four very different challenges. The class will share their insights on how to get buy-in from small, medium, and large cities in order to successfully address employee development and talent recruitment, innovation labs, code enforcement processes, and enterprise management.

Special Sessions : Mindfulness at Work, Home, and On-The-Go
11:15 AM - 12:15 PM
What is Mindfulness, and how can it help you? Learn practical, easy and fast strategies to decrease stress personally and professionally, enhance productivity for you and your team, make communication easier, and potentially even improve biometrics. In this session, we will alternate between information and experience. You will have opportunities to learn new techniques and then test drive them! No experience needed, appropriate for all levels. Sponsored by Cigna.

Moderator: Nicole Ard, City Manager, City of Greenbelt, Greenbelt, MD
Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT

Handout: Mindfulness-Kriel

Special Sessions : The Cloud: Using Information to Engage Your Community
11:15 AM - 12:15 PM
We live in a time when citizens are looking for new ways to engage with their communities. While most communities have made some inroads with digital communications, there are unprecedented opportunities to expand civic engagement beyond the town hall. This session will explore the strengths and weaknesses of various forms of digital communications and describe strategies and techniques for bringing your government to the citizens in the digital world where they live.

Speaker: Dennis Harward, Founder & CEO, TownCloud, Inc., Broomfield, CO
Speaker: Robert Tipton, CEO and Principal Change Architect, Team Tipton, LITTLETON, CO

Handout: The Cloud

Special Sessions : Urban and Rural Governance in a Globalized World
11:15 AM - 12:15 PM
As cities continue to experience the impact of globalization, local government plays an essential role in shaping the urban and rural governance agenda. This session will examine the role and impacts of globalization in urban and rural governance in Chinese cities and utilize U.S cities as a frame of reference. Panelists will look at the role of the One Belt One Road Initiative and its implication in local governance. The session will provide an opportunity to identify the potential collaboration between the two countries as well as how members can engage in China programs that ICMA offers.

Speaker: Joaquin Gonzalez, Student Chapter Faculty Advisor, Golden Gate University Student Chapter, San Francisco, CA
Session Leader: David Grossman, Project Advisor, ICMA, Washington, DC
Speaker: Dengjun Li, Division Director , Urban Management Command Center, Shibei District Qingdao City, Qingdao City, CHINA
Speaker: Dongfang Wang, Professor of School of Politics & Public Administration, china university of political science and law, Beijing, CHINA

Special Sessions : Using LinkedIn to Advance Your Career
11:15 AM - 12:15 PM
Whether you are looking for your next job or for new ways to learn and grow professionally, this session is for you. Learn how to use LinkedIn to build and nurture your network and increase your visibility and credibility.

Speaker: Molly Murphy, Account Executive and Manager: Government + Advocacy , LinkedIn, Washington, DC

12:00 PM

Special Meetings : Future Conference Host Committees
12:00 PM - 01:00 PM

12:30 PM

Solutions Track Sessions : IT Strategic Planning: Ensuring That Your IT Organization Is Efficient and Effective
12:30 PM - 01:30 PM
IT strategic planning considers your needs while taking into consideration budget requirements. The session will cover the IT strategic planning process in light of rapid technological changes, as well as the equipment, software, and support necessary to stay current. Presented by Lurie LLP.

Speaker: Jeffrey Locketz, Partner, Lurie, LLP , Minneapolis, MN

Handout: IT Strategic Planning handout

Solutions Track Sessions : The Power of Light to Revitalize Cities
12:30 PM - 01:30 PM
Light has the power to transform cities—from public squares, recreational zones, underpasses, bridges, and monuments to entire skylines. Learn how cities as diverse as Little Rock, Arkansas, and Baltimore, Maryland, are using light in their place-making strategies. Presented by Signify (formerly known as Philips Lighting).

Speaker: Del Boyette, President and CEO, Boyette Strategic Advisors, Little Rock, AR
Speaker: Christopher Hatcher, Deputy Director, Department of Planning, Engineering, and Permits, City of Birmingham, Birmingham, AL
Speaker: Marina Leight, Vice President for Business Development, Signify, Somerset, NJ
Speaker: Michelle Pourciau, Director of Transportation, City of Baltimore, Baltimore, MD

Handout: The Power of Light

Solutions Track Sessions : Using Voice Integration Services to Engage with Residents in the Age of Amazon Alexa and Google Assistant
12:30 PM - 01:30 PM
With the popularity of Amazon Alexa, Google Home, and Android devices, residents are becoming more comfortable using voice interactions to get answers. In this session, we will discuss how several communities have implemented our solutions in response to this growing trend. Presented by E-Gov Link.

Speaker: Jerry Felix, CEO, E-Gov Link, Cincinnati, OH

12:45 PM

Field Demonstrations : Downtown Baltimore, the Inner Harbor, and the Bromo Tower Arts District Sold Out
12:45 PM - 04:00 PM
The historic core of downtown Baltimore is experiencing radical change, as the commercial district has diversified to become the city’s fastest-growing residential neighborhood, and one of its most integrated. In its progression from dilapidated piers to a tourist and recreational anchor, the Inner Harbor sparked the development of Pratt Street, Harbor East, and much more. This field demonstration will include visits to the Inner Harbor and new apartment buildings that have opened in restored historic structures. Participants will also visit the Bromo Tower Arts District, Baltimore’s newest arts district. The bus trip takes 10–15 minutes. $20. [3 AICP-CM credits]

Field Demonstrations : Druid Lake Water Protection Project
12:45 PM - 03:15 PM
The Druid Lake Water Protection Project serves two purposes: to support the city of Baltimore’s water supply and to enhance the community’s enjoyment of Druid Hill Park. The project will result in the installation of two underground drinking-water tanks on the western end of Druid Hill Lake to meet federal water quality standards. The tanks will hold over 54 million gallons of water. The approximately $140 million project will mean a slightly smaller Druid Lake but will create 14 additional acres of land on the western end of the reservoir, where the water tanks are buried. The resulting green space will include a new amphitheater and wider, better-lit walkways. The bus trip takes 10–15 minutes. $20.  [2.0 AICP-CM credits]

Field Demonstrations : Historic Ellicott City Flood: A Story of Recovery Sold Out
12:45 PM - 04:00 PM
In July 2016, Ellicott City experienced a one-in-a-thousand-year rainstorm. Hundreds of cars were swept away, dozens of buildings were damaged, nearly 200 residents were displaced, and two people died. A year after the flood, 98 of the 104 flooded businesses reopened their doors—a 94 percent re-opening rate. On May 27, 2018, Ellicott City was once again devastated by even more severe flooding, killing one person, causing severe infrastructure damage, and once again flooding businesses and residences. The Howard County Economic Development Authority will share how it is approaching this latest setback to craft a transformative vision that will make Ellicott City “stronger, smarter, and safer.”This demonstration will involve considerable walking and steep inclines, so wear comfortable shoes and dress for the weather. The bus trip takes 20–25 minutes. $20.  [3 AICP-CM credits]

Field Demonstrations : Structural Racism: A Tale of Two Baltimore Neighborhoods
12:45 PM - 03:15 PM
Baltimore’s Bolton Hill neighborhood is a compact collection of 19th-century rowhouses. In response to redlining in the 20th century, its predominantly white, middle-class residents successfully lobbied for various neighborhood improvements. In the 1970s, neighbors pooled resources to fund mortgages for buyers the banks would not service and petitioned to become a local historic district, providing tax incentives for historic preservation. A few blocks away is the Upton/Marble Hill neighborhood, the historic center of professional black Baltimore before fair housing laws allowed for desegregation. Although the homes here are identical to those in Bolton Hill, many are abandoned and valued at a fraction of their neighbors’. Despite its strong legacy of African-American achievement, the neighborhood today demonstrates the effects of structural racism in Baltimore. This demonstration will involve walking, so wear comfortable shoes and dress for the weather. The bus trip takes 10–15 minutes. $20.  [2.0 AICP-CM credits]

Special Sessions : County Administrators’ Idea Exchange
12:45 PM - 02:45 PM
The National Association of County Administrators (NACA) will host an idea exchange—an informal roundtable discussion for county administrators to discuss issues that are important to county governance.

01:00 PM

Special Meetings : Solar in Your Community
01:00 PM - 04:00 PM

Tours : Authentic Italia*CANCELLED*
01:00 PM - 04:00 PM
One of Baltimore’s most charming neighborhoods, Little Italy is rich with history and authentic Italian culture. Led by an expert guide, you’ll meander through the neighborhood and talk with the residents to learn what makes Little Italy so special. Along the way, you’ll sample Italian specialties and taste recipes, passed down through generations, that will make you think you’re in Rome. Bring your walking shoes.
Adults/youth, $115

01:15 PM

Special Meetings : European City Managers Network
01:15 PM - 02:15 PM

01:30 PM

Cigna Health & Wellness Zone : 2 Minutes to Less Stress
01:30 PM - 01:45 PM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD
Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

Educational Sessions : Abuse and Addiction: It’s in Your Workforce, Too
01:30 PM - 02:30 PM
It’s easy to label drug abuse as an external law enforcement and societal issue, but the problem also affects our employees. Learn how your organization can address alcohol use, legalized marijuana, testing, treatment, employee rights and productivity, and public safety. 13

Speaker: Alexander Berg, Associate, Kollman & Saucier, P.A., Timonium, MD
Session Leader: Elizabeth Fox, Assistant City Manager/Human Resources, City of Keene, Temple, NH
Panelist: Joshua Putman, Assistant Town Manager, Town of Mansfield, Mansfield, CT
Panelist: Brenna Rowe, HR Manager, Menlo Park Fire Protection District, Menlo Park, CA

Handout: Abuse and Addiction Berg
Handout: Abuse and Addiction Berg Additional
Handout: Abuse and Addiction Rowe

Educational Sessions : Alternative Strategies to Reduce Domestic Violence
01:30 PM - 02:30 PM
Join in a candid discussion about new approaches to policing that could help your department reduce the number of domestic violence crimes in your community. Research shows that domestic violence offenders are not necessarily a special class of criminal, but are likely to have also committed other violent and non-violent crimes. Considering these offenders as generalists (burglars, car thieves, etc.), Hollywood, Florida completely changed the way it approached domestic violence cases and embarked on a program of focused-deterrence.

Session Leader: Leonard Matarese, Managing Partner, Center For Public Safety Management, LLC, Buffalo, NY
Speaker: Sara McFann, Ph.D. Student, Florida International University, Miami, FL

Handout: Alternative Strategies to Reduce Domestic Violence - Matarese
Handout: Alternative Strategies-McFann

Educational Sessions : Game of Life: Play It Right—Season 7
01:30 PM - 02:30 PM
Join us for this interactive and engaging trivia “game show” that will help educate the audience on maximizing the way you live and save. Subject matter experts in health and wellness and finance will provide information we all need to know as we work, play and live the Game of Life.

Speaker: Courtney Swanson, Health Promotion Manager, Cigna, Bloomfield, CT
Speaker: Steven Taylor, Manager, Financial Planning, ICMA-RC, Washington, DC
Session Leader: Joseph Teague, Managing VP, Field Sales & Relationship Mgmt, ICMA-RC, Washington, DC

Educational Sessions : Incivility and Political Dysfunction: What Can We Do about It?
01:30 PM - 02:30 PM
ICMA experts ranked civic engagement as the #3 challenge today. Carolyn Lukensmeyer, executive director of the National Institute for Civil Discourse, will explore how we got to where we are. More importantly, she will present options for reviving the social norms of civility and respect.

Speaker: Carol Lukensmeyer, Executive Director , National Institute for Civil Discourse, Washington, DC

Handout: Incivility and Political Dysfunction

Educational Sessions : Leadership Lessons from Frederick Douglass
01:30 PM - 02:30 PM
Join us as we celebrate the 200th anniversary of the birth of Frederick Douglass and study the leadership lessons he embodied. Featured in recent best-seller Forged in Crisis: The Power of Courageous Leadership in Turbulent Times, by Harvard historian Nancy Koehn, Douglass’s story takes us from his beginnings as an enslaved man who was committed to end slavery forever to his escape and success as an orator and abolitionist in Britain—only to be compelled to return to the United States to resume his crusade against slavery.

Speaker: Nathan Richardson, Poet, Author, Douglass Historian, Spiritual Concepts Publishing, Suffolk, VA

Educational Sessions : Staffing for the Future: Does Your Community Need an Equity Officer?
01:30 PM - 02:30 PM
By adding new positions or departments that focus on equity and inclusion throughout organizations and communities, local governments have a golden opportunity to increase trust among residents and address pressing issues faced by diverse communities. Learn from current equity officers about the benefits of having an internal equity and inclusion professional and the keys to hiring the best candidate for the job. 3, 13

Speaker: Patricia Efiom, Chief Equity Officer, City of Evanston, Evanston, IL
Speaker: Brion Oaks, Chief Equity Officer, City of Austin, Austin, TX
Session Leader: Elizabeth Pauli, City Manager, City of Tacoma, Tacoma, WA
Speaker: Sheryl Sculley, San Antonio, TX

Featured Speakers : Building Resilient Communities
01:30 PM - 02:30 PM
Charles “Chuck” Marohn, founder and president of Strong Towns, believes that if we want American cities to be strong and resilient, we need to change everything about the way we plan and build them. Explaining how many cities have found themselves in decline after decades of “growth,” he offers a revolutionary way forward that could create enduring prosperity.

Moderator: Troy Brown, City Manager, City of Moorpark, Moorpark, CA
Featured: Chuck Marohn, Founder and President, Strong Towns, Brainerd, MN

Films : Show Me Democracy
01:30 PM - 03:00 PM
Amid the uprising in Ferguson, Missouri, seven St. Louis college students evolve into advocates and activists as they demand change through policy and protest.

01:45 PM

Solutions Track Sessions : A New Look for Libraries: Transforming an Old Institution into a Progressive Opportunity for Positive Change
01:45 PM - 02:45 PM
Denver is rethinking the use of an old institution—the library. Libraries are one of the few places diverse groups of people congregate. Using federal grant funding, the Navigators program is helping assist Denver's most vulnerable community members. Presented by eCivis.

Speaker: Ryan Baird, Executive Director, eCivis, Inc., Pasadena, CA
Speaker: Elissa Hardy, LCSW, Denver Public Library, Denver, CO

Handout: A New Look for Libraries

Solutions Track Sessions : Exploring Online Strategies for Community Engagement
01:45 PM - 02:45 PM
This session will explore community engagement challenges and review effective strategies and solutions provided by online engagement tools. It will delve into project-specific online engagement as well as multiproject and organization-wide approaches. Presented by Bang the Table.

Speaker: Amanda Nagl, Engagement Manager, Bang the Table, Windsor, CO
Speaker: Meghan Ruble, Engagement Manager, Business Development, Bang the Table, New York, NY

Handout: Exploring Online Strategies

Solutions Track Sessions : Turn Airbnb-Style Rentals into an Asset for Your Community
01:45 PM - 02:45 PM
Learn how other municipalities have successfully implemented enforceable regulations to mitigate the negative impacts of short-term rentals, such as noise, trash, and parking violations as well as changes in neighborhood character. Find out how you can achieve the same level of planning, compliance, and revenue objectives as they have. Presented by Host Compliance, LLC.

Speaker: Ulrik Binzer, CEO, Host Compliance, San Francisco, CA

02:30 PM

Special Meetings : International Affiliate Organizations
02:30 PM - 04:30 PM
Representatives of the affiliates report on issues facing local governments in their countries and explore ways to work with ICMA and the other affiliates.

Handout: International Affiliate Organizations Meeting

Special Meetings : International Network of Asian Public Administrators
02:30 PM - 05:00 PM

02:45 PM

Book Signing : Book Signing: Chuck Marohn
02:45 PM - 03:45 PM
Chuck Marohn signs copies of his book, Thoughts on Building Strong Towns, Vol. III. Note: Books are for sale only at the conference registration desk; no books are being sold inside the Pavilion, where the signing will take place.

Cigna Health & Wellness Zone : Adjust Your Mindset to Thrive
02:45 PM - 03:00 PM

Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT
Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT

Educational Sessions : Competitive Pay for Local Government
02:45 PM - 03:45 PM
Do you pay well enough to attract and retain top talent? Can you compete with the private sector? Discuss various methods for municipal compensation analysis and planning, learn how to weigh and compare total compensation packages, and address compression issues to improve staff retention.

Speaker: Carol Granfield, Principal Consultant, Municipal Resources, Inc., Meredith, NH
Speaker: Aleksandra Stapczynski, President, Human Resources Services, Inc., Andover, MA

Handout: Competitive Pay for LG

Educational Sessions : Newsroom to YouTube: Scalable Community Engagement
02:45 PM - 03:45 PM
This session will identify a host of traditional and contemporary tech tools to help you to listen to, survey, and collaborate more effectively with your residents, no matter your population. 2, 11

Panelist: Michael Boynton, Town Administrator, Town of Medway, Medway, MA
Panelist: Elisa Cox, Deputy City Manager, City of Rancho Cucamonga, Rancho Cucamonga, CA
Panelist: Emily Kilroy, Community Engagement, County of Albemarle, Charlottesville, VA
Session Leader: David Street, Project Manager, County of Loudoun, Leesburg, VA

Handout: Newsroom Boynton Handout
Handout: Newsroom Cox handout
Handout: Newsroom Cox handout-2
Handout: Newsroom Kilroy Handout

Educational Sessions : Planning, Preparing, and Adapting to Climate Change
02:45 PM - 03:45 PM
As the climate changes, communities are increasingly experiencing more extreme—and more costly—weather events, such as flooding, wildfires, drought, and heat waves. Learn ways to mitigate risk through sound planning and decision making. 6, 8

Speaker: Lawrence Arrington, President of the Civitas Project, , Deland, FL
Speaker: Cori Burbach, Assistant City Manager, City of Dubuque, Dubuque, IA
Speaker: Richard Feiock, Augustus Turnball Professor & Director of the Local Governance Research Laboratory at FSU, Florida State University, Tallahassee, FL

Educational Sessions : Progressive Era vs. Google Era Workforce Rules
02:45 PM - 03:45 PM
The workplace is moving beyond time clocks and hidebound classifications. See how flexible approaches can improve local government work environments, leave policies, competitive compensation structures, overtime, and employee development while still preserving the intent of civil service reforms. 13

Panelist: Miranda Lutzow, Administrative Services Director, City of Waterford, Waterford, CA
Session Leader: Jennifer Moody, City Administrator, City of Tullahoma, Tullahoma, TN
Panelist: Grant Yee, Executive Director of Finance, City of Ontario, Ontario, CA

Handout: Progressive Era Yee PPT

Educational Sessions : Project Implicit
02:45 PM - 03:45 PM
Implicit bias, also known as implicit social cognition, refers to the attitudes and feelings outside of conscious awareness and control that affect our conceptions, actions, and decisions. This interactive session, cosponsored by the Local Government Hispanic Network and the National Forum for Black Public Administrators, will examine how implicit bias affects our everyday decisions and teach you how to unlearn some of your implicit biases. 3, 13

Speaker: Rolando Fernandez, Capital Contracting Officer, City of Austin, Austin, TX
Speaker: Cheri Wilson, Equity, Diversity and Inclusion Subject Matter Expert, Rockville, MD

Educational Sessions : Structuring Retirement Benefits to Support Talent Management
02:45 PM - 03:45 PM
Compensation, a key component of talent managementhas many facets. While the talent that local governments seek to attract and retain will naturally tend to gravitate toward salary, benefits play an important role, especially at a time of tight labor markets and limited government resources. Local governments need to balance the funding not just of defined benefit plans that either they or their state sponsors, but also of retiree health benefits under the new accounting standards that will apply to most local government balance sheets this fall.Moreover, employees have access to various levels of pension benefits and differ in the values they place on the importance of portable supplemental deferred compensation plans. This session will discuss actionable alternatives to consider when designing a multifaceted retirement program that addresses these challenges.

Speaker: Alex Brown, Research Manager, National Association of State Retirement Admininstrators, Washington, DC
Speaker: Joshua Franzel, President and CEO, Center for State and Local Government Excellence, Washington, DC
Session Leader: Catherine Leggett, SVP, Human Resources, ICMA-RC, Washington, DC
Speaker: John Saeli, MVP, Strategy Development and Implementation, ICMA-RC, Washington, DC

Educational Sessions : When It’s All on the Line: How Are You Protecting Yourself and the Community?
02:45 PM - 03:45 PM
When disaster hits, you owe it to your community to have an airtight crisis plan that’s smart, thorough, and easy to execute. Learn what your considerations should be in order to get your teams prepared before disaster strikes. 7

Panelist: Rich Collins, Emergency Services Director, County of Sarasota, Sarasota, FL
Panelist: Edward Lavallee, City Manager, City of Venice, North Venice, FL
Panelist: Peter Lear, City Manager, City of North Port, North Port, FL
Panelist: Jonathan Lewis, County Administrator, County of Sarasota, Sarasota, FL
Session Leader: Alelia Parenteau, Energy Program Supervisor, City of Santa Barbara, Santa Barbara, CA

Learning Lab Sessions : But I Wasn't Notified!
02:45 PM - 03:15 PM
Public engagement is often one of the most difficult parts of our job, but we’ve figured out a way to make it both meaningful and consistent. Come and learn more about our solution and receive a copy for your organization!

Speaker: Greg Hermann, Int. Dep City Manager, City of San Luis Obispo, San Luis Obispo, CA
Speaker: Courtney Meznarich, Communications Consultant, AMF Media Group, San Ramon, CA

Handout: But I Wasn't Notified

Learning Lab Sessions : How to Build a Sustainability Plan That Doesn't Break the Bank - CANCELLED
02:45 PM - 03:15 PM
A sustainability plan shouldn’t be financially unsustainable. What are the essential elements of a sound plan, what are a few simple metrics that make sense to all, and how do you keep the plan from getting ahead of your organization?

Speaker: Peter Pirnejad, Napa, CA

Learning Lab Sessions : The End Game: Winning Long-Term for Your City and Citizens by Developing Smart Tricks and Tools
02:45 PM - 03:15 PM
In this session we challenge the way cities have done business over the last 75 years. Learn why your city has no money in spite of your growth, and what you can do to develop a more fiscally resilient community.

Speaker: Michael Kovacs, City Manager, City of Fate, Fate, TX
Speaker: Justin Weiss, Assistant City Manager, City of Fate, Fate, TX

Handout: The End Game handout

03:00 PM

Solutions Track Sessions : Fostering Next-Gen Government Employees
03:00 PM - 04:00 PM
Engaging the upcoming workforce before graduation is essential. Learn how the New Mexico State Personnel Office actively engages the Next-Gen workforce, and gain fresh ideas for fostering collaborative projects, stimulating interests, and building relationships. Presented by NEOGOV.

Speaker: Kayla Moncayo, Implementation Consultant , NEOGOV, El Segundo, CA

Handout: Fostering Next Gen

Solutions Track Sessions : Kissimmee, Florida, Expands Its Revolutionary Solid-Waste System
03:00 PM - 04:00 PM
Learn how Kissimmee, Florida, is redeveloping its downtown and has become the first city in the United States to implement an underground, automated solid-waste collection and containment system. Together, Kissimmee and Underground Refuse Systems have developed a winning public-private partnership. Presented by Underground Refuse Systems, Inc.

Speaker: Desiree Matthews, Deputy City Manager, City of Kissimmee, Kissimmee, FL
Speaker: Jay Wheeler, Underground Refuse Systems, Kissimmee, FL

Solutions Track Sessions : Open Government and Constituent Satisfaction
03:00 PM - 04:00 PM
Does open government lead to higher levels of community satisfaction? Learn how you can improve both the dissemination of available public information beyond just updating your website and the perception of an open government without having to start from scratch. Presented by NextRequest.

Speaker: Reed Duecy-Gibbs, Founder and COO, NextRequest, San Francisco, CA

03:30 PM

Cigna Health & Wellness Zone : Healthy Foods on the Go
03:30 PM - 03:45 PM
Eating healthy can be challenging, especially with your busy schedule! Bring your questions for a strategy session to give you solutions for healthier meal and snack choices.

Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT

Learning Lab Sessions : Building Positive Relationships in the Digital Age
03:30 PM - 04:00 PM
Happy citizens are the satisfaction of local governments. Governments should treat their citizens like leading businesses treat consumers. This session will focus on how technology and social media tools can be leveraged to help citizens build positive relationships with your municipality.

Speaker: Dottie Schindlinger , VP, Governance Technology Evangelist, Diligent, New York, NY
Speaker: Kenneth Terrinoni, County Administrator, County of Boone, Belvidere, IL

Handout: Building Positive Relationships

Learning Lab Sessions : Immigrants and Communities
03:30 PM - 04:00 PM
The results of immigration are most intensely experienced at the local level, and diversifying communities are faced with a range of opportunities and challenges associated with this population change. Hear findings from a recent ICMA effort to document community policies and practices dealing with issues related to immigration.

Speaker: Pilar Parra, Research Associate and Senior Lecturer, Cornell University, Ithaca, NY
Speaker: Max Pfeffer, Executive Dean, Cornell University, Ithaca, NY

Handout: Immigrants and Communities
Handout: Immigrants and Communities Survey Snapshot 2018

Learning Lab Sessions : The Ten-Figure Pensions and OPEB Problem: What You Can Do about It
03:30 PM - 04:00 PM
State and local governments are facing a multi-trillion-dollar shortfall in funding for pension and retiree healthcare benefits. How governments choose to address the funding gap will be key to their success in moving forward. In this 30-minute session, Dave Vaudt, chairman of the Governmental Accounting Standards Board will put the numbers in perspective, describe how the new standards provide ICMA members with more relevant information about these benefits, and talk about what your community can do today—no matter where the books stand. Chairman Vaudt will also share perspectives on other key accounting issues ICMA members will want to know about.

Speaker: David Vaudt, GASB Chairman, Governmental Accounting Standards Board (GASB), Norwalk, CT

04:00 PM

Cigna Health & Wellness Zone : Adjust Your Mindset to Thrive
04:00 PM - 04:15 PM

Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT
Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT

Films : After Silence: Civil Rights and the Japanese American
04:00 PM - 04:30 PM
In After Silence, the past comes alive as Frank—who spent 3½ years of his childhood in a U.S. internment camp during World War II—and five students from his island community develop archival photographic prints in the high school darkroom. Together, Frank and the students discuss the need to safeguard the constitutional rights of those living in the United States . . . especially in times of crisis.

Roundtable Discussions : Getting Boomers to Share and the Next Generation to Care: Successful Mentoring Practices
04:00 PM - 05:00 PM
The next generation has high expectations of their employers as well as high standards for themselves. So how can you build them a road map for success? Join this discussion about effective ways to be a mentor, cultivate intergenerational programs, and involve all levels in the organization to ensure all employees are valued, empowered, and engaged at work.

Roundtable Discussions : Humane Cities: Social Change through Progressive Animal Welfare Policies
04:00 PM - 05:00 PM
Pets are emerging as a holistic source of public and environmental health in many communities. Join the Institute for Human-Animal Connection (IHAC) as they discuss a framework that allows local governments to measure the potential impacts of adopting progressive animal welfare policies on the economic, social, and environmental health of their communities both prior to and following the policy’s implementation.

Roundtable Discussions : Manage and Reduce Chaos
04:00 PM - 05:00 PM
How many hats do your employees wear when a budget restriction is in place? When you are focusing on all the hats you are wearing, it’s hard to focus on reducing the hats. In this roundtable, learn about and discuss ways to reduce the headache and chaos of budget restrictions so you can create a lasting legacy for your community.

Roundtable Discussions : Scaling Big Ideas to Smaller Communities
04:00 PM - 05:00 PM
Small communities need big ideas as much or more than bigger communities do. With limited resources and staff stretched to their limits it is often hard to identify new practices let alone to implement them. Attend this roundtable discussion and share ideas relevant to all communities but especially focused on how to scale big ideas to manageable implementations for small communities.

Roundtable Discussions : The Green Rush: Legal Cannabis Implications for Local Governments
04:00 PM - 05:00 PM
As the legal landscape continues to shift across North America, local governments are finding themselves in the position to opt in or out of regulating the cannabis industry in their communities. Join this roundtable of your peers to share your community’s experiences, concerns, and questions about implications of permitting medical or recreational cannabis activities.

Roundtable Discussions : The Police and Community Relationship: Baltimore's Experience
04:00 PM - 05:00 PM
The Western Police District is one of Baltimore’s most violent. In the fall of 2015, the city experienced tremendous unrest following the death of 25-year-old Freddie Gray, who was found unconscious at the Western District Station with fatal neck injuries suffered while in police custody in April 2015. The station was the setting of multiple clashes between protesters and police officers. Today however, it has become a positive hub for community activity. During this session, you’ll have the opportunity to meet with Major Briscoe from the district office and discuss how the police and community relationship can improve quality of life.

Roundtable Discussions : The Smart City of 2030
04:00 PM - 05:00 PM
Future-oriented leaders need to be able to see over the horizon and prepare for a coming wave of new technologies and applications that have the potential to improve city service delivery. During this roundtable, participants will discuss: what local governments should be doing now to prepare for the next ten years of technology disruptions; the cost-effective strategies that leaders can put into place to guide their community into the smart city era; and what caveats they should consider in pursuing innovations.

Roundtable Discussions : What's In Your Employment Agreement?
04:00 PM - 05:00 PM
Public sector compensation is always in the spotlight. While managers have a right to fair compensation and to be treated fairly, maintaining public trust around compensation is critical. As ICMA updates the Model Employment Agreement this year, join executive recruiters and peers in a conversation about current trends in compensation.

Special Events : Assistants’ Forum: Leading from Where You Are: The Next Step Forward
04:00 PM - 05:30 PM
No matter where you are in your career or your organization, this fast-paced session will show you how to expand your influence and make a significant impact to move ahead. Through hands-on exercises and dynamic discussions with others who have successfully met this challenge, you’ll explore the leadership skills behind making projects happen, motivating people, conquering setbacks, and creating inspired teams. You’ll also develop messaging tips to demonstrate these skills. If you are wondering what the next step in your career might be, join graduates of ICMA Leadership Development programs to explore possibilities. We will also celebrate graduates of the 2018 Mid-Career Managers Institute.

Session Leader: Kelli Bourgeois, City Manager, City of Columbia Heights, Columbia Heights, MN
Panelist: Irina Fursman, Co-Founder, CEO, HueLife, LLC, St Louis Park, MN
Panelist: Richard Fursman, President, HueLife, LLC, St Louis Park, MN
Session Leader: Deirdre Murphy, Assistant to the Director, City of San Antonio, San Antonio, TX
Panelist: Erika Storlie, Assistant City Manager, City of Evanston, Evanston, IL

Special Events : CivicPride at #ICMA2018
04:00 PM - 05:00 PM
Please join CivicPride and ELGL at our fourth annual mixer to celebrate another year of advancement for lesbian, gay, bisexual and transgender (LGBTQ) professionals in city and county management. This is an outstanding opportunity to support and connect with friends and colleagues over pre-dinner refreshments.
CivicPRIDE is a social and networking organization devoted to promoting LGBTQ leaders in local government. This event is open to members of ICMA, CivicPRIDE, ELGL, and all local government professionals and their partners interested in embracing diversity, including LGBT professionals and their allies. We can’t wait to see you! Questions about this event? Send an email to

Special Meetings : KUCIMAT Alumni Board Meeting
04:00 PM - 05:00 PM

Special Meetings : Student Chapter Meeting
04:00 PM - 05:00 PM

Special Sessions : Managers as Faculty
04:00 PM - 05:00 PM
Do you feel the calling to teach? Do you want to promote the profession to a new generation of public management students, whether as a guest lecturer in a college classroom or as an adjunct or full-time faculty member in a graduate MPA program? If so, join this informal discussion and share your experiences, exchange ideas, and learn where to find and how to use teaching resources.

Panelist: Robert Blair, Student Chapter Faculty Advisor, University of Nebraska at Omaha Student Chapter, Omaha, NE
Panelist: Sam Gaston, City Manager, City of Mountain Brook, Birmingham, AL
Panelist: Mark Levin, Student Chapter Faculty Advisor, Indiana University Student Chapter, Bloomington, IN
Panelist: Kimberly Nelson, University of North Carolina, Chapel Hill, Raleigh, NC

Special Sessions : Police Officer Recruitment: Getting Results
04:00 PM - 05:00 PM
In a tight labor market, police positions are challenging to fill. What recruitment strategies work, how are jurisdictions onboarding and training their new hires, and how are they engaging with the community? Explore results from ICMA’s recent survey on model officer recruitment.

Speaker: Gerald Young, Sr. Research Associate, Center for State and Local Government Excellence, Granville, OH

Handout: Police Officer Recruitment PPT

Special Sessions : President’s Colloquium: Creating Cities People Love
04:00 PM - 05:00 PM
Creating great cities doesn’t happen by chance; it is the result of deliberate choices made by leaders. This year’s president’s colloquium will explore the worldwide movement to develop people-centered cities where a resident’s physical health is cultivated hand in hand with urban design. Child- and elder-friendly design yields engaged residents in love with their town.  [1.0 AICP-CM credit]

Speaker: Chuck Marohn, Founder and President, Strong Towns, Brainerd, MN

Special Sessions : Putting Smart Community Strategies to Work in Small and Mid-Sized Jurisdictions
04:00 PM - 05:00 PM
Smart city investments aren't just occurring in New York City or the technology savvy Silicon Valley communities. Small and mid-sized communities all around the world are seeing the potential and making investments in technologies and processes to improve performance, reduce costs, and increase the quality of services provided to residents and businesses. Learn more about the strategies that are underway and igniting new approaches in local government management.

Session Leader: Jessica Johnston, Senior Technical Director, ICMA, Washington, DC
Speaker: Nathan McCommon, Deputy City Manager, City of Bellevue, Bellevue, WA
Speaker: Scott Morelli, City Manager, City of South Portland, South Portland, ME
Speaker: Peter Torrellas, National Business Manager for State & Local Government, Siemens, Buffalo Grove, IL

Special Sessions : Turning Your Fear into Heroism: Harnessing Workforce Opinion to Make Your Organization Strong
04:00 PM - 05:00 PM
Managers sometimes fear that asking their employees about the work environment may be opening a can of worms. What they forget is that worms thrive in dark moist environments. By bringing to light what most employees know anyway, you can demonstrate your willingness to invite real conversations that bring in the voices of everyone who works for you. Hear managers discuss what their jurisdictions have done with their employee surveys—the lead-up, execution, and follow-up—that helped to set the organization on the right track.

Speaker: Michelle Kobayashi, Vice President, National Research Center, Inc., Boulder, CO
Speaker: Damema Mann, Senior Survey Associate, National Research Center, Inc., Boulder, CO

05:00 PM

Reception : Large Cities Executive Forum
05:00 PM - 06:00 PM

Reception : SolSmart Awards and Community Reception
05:00 PM - 06:00 PM

05:30 PM

Evening Highlights : Affiliate, Alumni, and State Association Receptions and Dinners
05:30 PM - 07:30 PM

Reception : Indiana University School of Public and Environmental Affairs Reception
05:30 PM - 07:30 PM

Reception : Japan Local Government Center
05:30 PM - 06:30 PM

Reception : League of California Cities, Municipal Management Association of Northern California, Municipal Management Association of Southern California, Cal-ICMA Reception
05:30 PM - 07:30 PM

Reception : Local Government Hispanic Network, National Forum for Black Public Administrators, International Network of Asian Public Administrators Reception
05:30 PM - 07:30 PM

Reception : New Jersey Municipal Management Association Reception
05:30 PM - 07:30 PM

Reception : Ohio City/County Management Association Welcome Reception
05:30 PM - 07:30 PM

Reception : Texas City Management Association Reception
05:30 PM - 07:30 PM


06:30 AM

Sports : Yoga
06:30 AM - 07:30 AM

07:00 AM

Special Events : National Forum for Black Public Administrators Managers' Breakfast
07:00 AM - 08:15 AM
Working Together To Make Sure All Communities Are Safe, Healthy and Hopeful - during this conversation, attendees will hear how cities/counties are partnering with national organizations to create better outcomes for young Black men and boys, their families and the communities they call home. Attendees will leave with clear strategies on how to engage community members from all sectors, develop a comprehensive public safety plan, and how to identify national partners and resources to help the city become a place of promise for all its residents.​

07:30 AM

Special Events : Donor Recognition Breakfast
07:30 AM - 08:30 AM

Special Meetings : Friends of Bill W.
07:30 AM - 08:30 AM

08:00 AM

Special Meetings : University of Kansas MPA Students Professional Development Seminar
08:00 AM - 04:00 PM

08:30 AM

Tours : Historical Gettysburg, Pennsylvania*CANCELLED*
08:30 AM - 04:30 PM
With more than 1,450 monuments, markers, and plaques and over 39 miles of battlefield avenues, the 10,000-acre Gettysburg Battlefield deserves the ultimate tour. Starting at the base of Cemetery Hill, it proceeds through town (just like the first Union Cavalry forces did) onto Seminary Ridge, through Reynolds’ Woods, and across to Railroad Cut to view Oak Hill and the valley beyond. It then heads back through town following the route of the Union retreat. After lunch on your own, visit East Cemetery Hill, directly adjacent to the National Cemetery where Abraham Lincoln delivered the Gettysburg Address. Travel time is about 90 minutes each way.
Adults/youth, $125

Tours : The Other White House: Mount Vernon, Virginia *CANCELLED*
08:30 AM - 04:00 PM
Travel back in time to the 18th century and the home of George and Martha Washington. From the visitor’s center, you’ll proceed along the garden path to Washington’s home, where docents will describe the rich history and significant events that occurred in the mansion as well as the life that George and Martha lived. You’ll also see the tombs where the two are buried. Then, after lunch on your own at the Mount Vernon food court or the Mount Vernon Inn restaurant, you’ll tour Washington’s Gristmill, which still makes whiskey today. Bring your walking shoes. Travel time is about 90 minutes each way.
Adults/youth $112

09:00 AM

Keynotes : Unleashing the Potential of Teams and Individuals
09:00 AM - 10:00 AM
Throughout time, people have searched for the precise blend of ingredients that create transformational leadership. While the list is varied, Greg Bell believes that there is one leadership characteristic that influences and strengthens all others: courage. Great leaders are willing to swim against the stream. They don’t wait for their fear to subside; resilient, they confront it head-on. Everyone has the capacity to be courageous. Through powerful stories and eye-opening anecdotes based on his book, Water the Bamboo: Unleashing the Potential of Teams and Individuals, Greg shows you how to unleash your own tenacity and cultivate the bravery and leadership potential of those around you.

Keynote: Greg Bell, Author, Speaker, Portland, OR

Tours : Baltimore’s Classic Architecture*CANCELLED*
09:00 AM - 12:00 PM
Discover the charm of Baltimore’s neighborhoods and traditions. First stop will be the Baltimore Basilica, which underwent a major restoration in 2005; built from 1806 to 1821, the Basilica is considered America’s First Cathedral. You’ll then head to Corpus Christi Church; its consecration in 1891 was a major social and liturgical event that lasted more than 14 hours. It is home to five Florentine mosaics on glass depicting the life of Christ, the likes of which can be seen only at St. Mark’s Cathedral in Venice and the Vatican.
Adults/youth, $65

10:00 AM

Exhibit Hall : Exhibit Hall - Tuesday
10:00 AM - 02:30 PM

Exhibit Hall : Exhibit Hall Tuesday Morning Break
10:00 AM - 01:45 PM

Partners' Program : Partners’ Service Project
This activity is free but requires preregistration.
ICMA’s Partners’ Program offers conference partners the opportunity to volunteer on an annual service project. For more than 90 years, the United Way of Central Maryland (UWCM) has helped fight poverty in central Maryland with programs encouraging self-sufficiency. In conjunction with UWCM, this year’s project, which will be held in the convention center, will benefit youth in the Baltimore area. The partners will prepare about 50 literacy kits for underprivileged young students. When you volunteer with United Way, you join the fight, helping to change the odds for families facing poverty and improve their lives and the communities around them.

Special Meetings : SEI Reunion
10:00 AM - 11:30 AM

10:15 AM

Cigna Health & Wellness Zone : Adjust Your Mindset to Thrive
10:15 AM - 10:30 AM

Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT
Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT

Educational Sessions : Behavioral Health and Opioid Addiction
10:15 AM - 11:30 AM
The cost of substance abuse to local governments across the nation is staggering. The White House Council of Economic Advisors recently released a report, The Underestimated Cost of the Opioid Crisis, which estimated the overall cost of the opioid crisis at over $500 billion. Hear from community leaders and experts on this critical topic, and learn how they address root causes and solutions of substance use disorder including mental health.

Speaker: Meghann Holloway, Sworn Mental Health Liaison and Crisis Intervention Team Coordinator, County of Howard, Ellicott City, MD
Speaker: Abby Morris, Cigna, Bloomfield, CT
Speaker: R. Gentry Wilkerson, Assistant Professor, Director of Clinical Research, Emergency Medicine, University of Maryland School of Medicine, Baltimore, MD
Session Leader: Jason Youngblood, Director of Behavioral Strategy and Clinical Account Lead, Cigna, Bloomfield, CT

Educational Sessions : Emergency Management: The Fundamentals
10:15 AM - 11:30 AM
Be ready in the event of a disaster by understanding the basics of emergency management. This session will include an overview of the emergency management cycle (preparedness, response, recovery, and mitigation); key players involved in that cycle; and interrelated agencies and their roles.  [1.25 AICP-CM credits]

Speaker: Thomas Wieczorek, Center For Public Safety Management, LLC, Washington, DC

Handout: Emergency Management

Educational Sessions : Ethics and Corruption: What to Do When It Isn’t You
10:15 AM - 11:30 AM
Every organization is vulnerable to unethical conduct. On the rare occasion, bad conduct might cross the threshold into outright corruption. This session will map out ways to approach the situation and available resources to tap, including the FBI’s unit on public corruption. 1

Speaker: Martha Perego, Director of Member Services and Ethics, ICMA, Washington, DC
Speaker: Jeff Williams, Supervisory Special Agent, Federal Bureau of Investigation, Cincinnati, OH

Handout: Ethics and Corruption: What to Do When It Isn’t You 2018

Educational Sessions : Leadership Development Starts Day One
10:15 AM - 11:30 AM
What are you doing to develop and retain talented employees? It’s not about handpicking successors but about building a deep bench, and it doesn’t have to bust your budget. Discover how to encourage mentoring, diversify work experiences, and provide growth opportunities in your organization. 4, 6, 13

Session Leader: Deirdre Murphy, Assistant to the Director, City of San Antonio, San Antonio, TX
Panelist: Brian Valentino, Executive Director, Western Monmouth Utilities Authority, Manalapan, NJ
Speaker: Scott VanDeWoestyne, Inclusion & Equity Administrator, City of Davenport, Davenport, IA
Panelist: Michelle Wolfe, Deputy City Manager, City of Aurora, Aurora, CO

Handout: Leadership Development PPT

Educational Sessions : Seeking Help: Mental Illness and the Criminal Justice System
10:15 AM - 11:30 AM
This session will identify programs for mental health services in communities and county jails that have proven to be efficient and effective in efforts to mitigate mental health incarceration (i.e., mental health diversion programs). 9, 10

Panelist: Peter Morin, Town Administrator, Town of Norwell, Norwell, MA
Session Leader: Lorena Rodriguez, Assistant Contract Administrator, County of El Paso, El Paso, TX
Panelist: Jackson Tuttle, Vice Chair, Williamsburg Health Foundation, Williamsburg, VA

Handout: Seeking Help Morin Presentation
Handout: Seeking Help Tuttle Presentation

Educational Sessions : Unleashing the Potential of Teams and Individuals
10:15 AM - 11:30 AM
Join Tuesday’s keynote speaker, Greg Bell, to continue a discussion about transformational leadership and cultivating the potential of those around you.

Educational Sessions : When “Mom and Pop” Need a Little Help
10:15 AM - 11:30 AM
This session will focus on helping “mom and pop” stores stay in business and meet community demands. Small-community managers will learn how to use incentives to keep existing businesses growing, educate local business owners about competition in the local market, and grow a healthy retail sector.  [1.25 AICP-CM credits]

Session Leader: Brent Clark, City Administrator, City of Grand Island, Grand Island, NE
Panelist: Daniel Hoins, County Administrator, County of Sarpy, Papillion, NE
Panelist: Michael Mornson, City Manager, City of Hopkins, Hopkins, MN
Panelist: Christine Myers, City Administrator, City of Papillion, Papillion, NE

Handout: When Mom and Pop PPT

Films : Chasing Ice
10:15 AM - 11:30 AM

Learning Lab Sessions : Creating Great Places for Talent: Strategies for Retooling Organizational Cultures
10:15 AM - 10:45 AM
Winning the war for talent is all about culture, not money. Based on the Cal-ICMA Talent Initiative, participants will learn different strategies to retool the typically “stodgy” organizational cultures of local governments and better attract, retain and grow talent.

Speaker: Frank Benest, ICMA Liaison, Next Generation Initiatives, Palo Alto, CA

Handout: Career Compass
Handout: ICMA Coaching Program
Handout: Talent Initiative

Learning Lab Sessions : Employing Data Analytics
10:15 AM - 10:45 AM
The most untapped resource of local governments: data. Learn how analyzing the data your organization has been collecting for years can lead to improved operations, cost savings, and better services for your citizens.

Speaker: Jennifer Robinson, Director of Local Government Solutions, SAS Institute Inc., Cary, NC

Learning Lab Sessions : Engaging the Herd
10:15 AM - 10:45 AM
Czechia (formerly a part of Czechoslovakia): A journey from a prosperous young democracy to a German protectorate during WW2 to a Soviet satellite state. How do you engage citizens, who lived through several dictatorships, to take an active part in the decision-making process?

Speaker: Radim Rouce, Town Manager, Association of City Managers of the Czech Republic, Ceský Krumlov, CZECH REPUBLIC

Solutions Track Sessions : Proven and Innovative Approaches to Sport Facilities and Recreation Assets
10:15 AM - 11:15 AM
Capitalize on the trend of sports tourism and the potential millions of dollars in economic impact! Leaders will review real-world examples of—and practical strategies for obtaining—project financing to take their sports and recreation assets from concept to concrete. Presented by Sports Facilities Advisory | Sports Facilities Management.

Speaker: Evan Eleff, Executive Vice President, The Sports Facilities Advisory|The Sports Facilities Management, Clearwater, FL
Speaker: Dan Gilman, Managing Director, Hammond Hanlon Camp, LLC, New York, NY
Speaker: Dev Pathik, Founder & CEO, The Sports Facilities Advisory|The Sports Facilities Management, Clearwater, FL

Handout: Proven and Innovative presentation

Solutions Track Sessions : Putting a “Smart Communities” Strategy to Work
10:15 AM - 11:15 AM
Many who rally around the concept of “smart communities” see how communities are building and strengthening themselves through technology. This session will explore how technology can help an organization build a strategy to become a “smart community.” Presented by Esri.

Speaker: Richard Leadbeater, Global Manager: Government Trade Associations, Esri, Laurel, MD

Solutions Track Sessions : Transform a 50-Year-Old Performance Practice in 180 Days
10:15 AM - 11:15 AM
San Luis Obispo County modernized its 50-year-old performance evaluation process in 180 days. Learn how they did it and how you can do the same! Get tips on change management and on gaining buy-in from leadership and elected officials. Presented by NEOGOV.

Speaker: Deborah Erb, HR Technology Business Analyst, County of San Luis Obispo, San Luis Obispo, CA
Speaker: Kayla Moncayo, Implementation Consultant , NEOGOV, El Segundo, CA

Handout: Transform a 50 Practice

11:00 AM

Learning Lab Sessions : 10,000 People a Day are Retiring! Get Ready with Mentoring and Offboarding
11:00 AM - 11:30 AM
Make sure your organization isn’t caught off guard by a surge in retirements. Prepare by learning best practices for mentoring and offboarding. Promote successful knowledge transfer. Cultivate a productive workforce.

Speaker: Tracey Virtue, VP- Marketing Operations, Customer Success & Software Implementations, NEOGOV, El Segundo, CA

Handout: 10000 People

Learning Lab Sessions : Creating Financial Sustainability through Interactive Decision Making
11:00 AM - 11:30 AM
Hayward, California, took a four-step approach toward financial sustainability: creating a 10-year financial forecast, developing options to reduce expenses and increase revenue, exploring the impact of options with elected leaders, and including implementation in the budget.

Speaker: Kelly McAdoo, City Manager, City of Hayward, Hayward, CA
Speaker: Jerry Newfarmer, President & CEO, Management Partners, Inc., Cincinnati, OH

Learning Lab Sessions : You Should Be Losing Sleep over Cybersecurity
11:00 AM - 11:30 AM
A growing movement in the municipal space involves engagement with residents on their terms. Open data, customer experience, dashboards, sensors, and mobile applications put city hall at our fingertips and bring government services closer to the people. However, an equally growing number of risks threaten the movement towards greater transparency and enhanced customer service: hacking, malware, theft or accidental release of personally identifiable information. These challenges are not unique to the public sector but are being tackled head-on. Experts from Riverside, California, will be on hand to discuss engagement and security in the world of city technology.

Speaker: George Khalil, Information Security Officer, City of Riverside, Riverside, CA

11:15 AM

Cigna Health & Wellness Zone : Healthy Foods on the Go
11:15 AM - 11:30 AM

Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT

11:30 AM

Partners' Program : Partners’ Brown Bag/Roundtables on Hot Topics
This activity is free but requires preregistration.
Bring your lunch and engage in various roundtable discussions of issues facing partners and families of local government managers. This is an excellent opportunity to share insights and to learn from and network with your peers. Light refreshments will be provided. Open to all registered partners.

Solutions Track Sessions : Driving Community Vitality through Partnership and Outreach
11:30 AM - 12:30 PM
Strong partnerships between municipalities, businesses, and local organizations are critical to thriving communities. Learn how one county leverages public-private partnerships, collaborative services and outreach, and efficiencies to drive the vitality of its community, making it a model for the state. Presented by Library Systems & Services, LLC.

Speaker: Kimberly Niemer, Community Services Director, City of Redding, Redding, CA
Speaker: Anna Tracy, Library Director, Shasta Public Libraries, Redding, CA

Solutions Track Sessions : Eight Best Practices for Selling Your Community to Retailers
11:30 AM - 12:30 PM
The process of recruiting retail and restaurant concepts to your community takes time and requires solid preparation and persistence. In this session, we will discuss eight key items your team should address to make sure that you are fully prepared to have meaningful conversations with retail and restaurant decision makers. The presentation will conclude with examples of communities that have followed these best practices to achieve their retail development goals. Presented by Buxton.

Speaker: Lisa McCay, Senior Vice President of Sales, Buxton, Fort Worth, TX

Handout: Eight Best Practices

Solutions Track Sessions : Empowering Civic Engagement Economically in Oshkosh
11:30 AM - 12:30 PM
Learn how POLCO and Oshkosh, Wisconsin, partnered together to engage residents broadly, reliably, and cost-effectively on a major issue to keep things moving forward and further strengthen the community through improved communications. Presented by POLCO.

Speaker: Matthew Fulton, National Engagement Director, Polco, West St Paul, MN
Speaker: Nick Mastronardi, CEO/Founder, Polco, Middleton, WI
Speaker: Mark Rohloff, City Manager, City of Oshkosh, Oshkosh, WI

Handout: Empowering Civic Engagement in Oshkosh

11:45 AM

Cigna Health & Wellness Zone : Adjust Your Mindset to Thrive
11:45 AM - 12:00 PM

Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT
Speaker: Helena Kriel, Health Educator, Cigna, Bloomfield, CT

Roundtable Discussions : Dedication to the Profession: The Balancing Act of Being a Parent & a Chief Executive
11:45 AM - 12:45 PM
This roundtable will discuss the time, energy and methods people need to be both successful parents and senior level executive employees. Work life and home life can often be very hectic, but it is possible to be a city manager and a parent! Hear the tips of the trade from other parents who continue to promote within the profession while being a great parent.

Roundtable Discussions : Developing Political Intelligence
11:45 AM - 12:45 PM
This roundtable focuses on specific tactics to be used by managers who are dealing with politics inside and outside their organization. Participants will walk away with activities they can engage in to grow their political foundation, and specific actions they can use to help achieve positive outcomes when dealing with political situations.

Roundtable Discussions : Get a Taste of the Harvard Kennedy School Senior Executives in State and Local Government Program
11:45 AM - 12:45 PM
Join program graduates and ICMA scholarship recipients to discuss lessons in leadership that can be used in both your personal and professional life. Are you thinking about “How do I unplug from the office for 3 weeks to commit to this program?” Come find out! Facilitators will also discuss the scholarship opportunities provided through ICMA by the generosity of our strategic partners, eCivis and The Ferguson Group.

Roundtable Discussions : Get the Scoop! Executive Recruiters Q & A
11:45 AM - 12:45 PM
Executive recruiters from around the country will share their experiences and provide insights into the job-search process. Learn how to prepare for, apply, and be successful in your local government job hunt.

Roundtable Discussions : Is Your Workforce Financially Literate
11:45 AM - 12:45 PM
How are local governments working to improve employee financial literacy? How are jurisdictions tailoring financial literacy programs to different cohorts? Discuss the topics to cover, the best ways to deliver content, and how to know if you’re making an impact.

Roundtable Discussions : Local and Global: How Globalization Impacts Local Governments
11:45 AM - 12:45 PM
Local government professionals must recognize that globalization is impacting their communities and will continue to do so. Come and join your colleagues to discuss how your local government and others are dealing with global problems related to environment, public safety, public health, immigration, housing, and local economy.

Roundtable Discussions : What It Takes to Serve on the ICMA Executive Board. You Can Do It!
11:45 AM - 12:45 PM
A great way to contribute to the profession is by serving on the ICMA Board. Join current board members to learn more about the formal and informal candidate criteria; how best to position yourself for a successful run; and the requirements of serving.

Special Sessions : Analytics for Safer Communities
11:45 AM - 12:45 PM
When you think about the many tools you use to protect your citizens, are you thinking about your data? Data can be leveraged to inform officers with timely insights, investigate crimes faster, and identify risks. Learn about how your community can improve safety by analyzing its data.

Speaker: Tom Carr, Executive Director, Management Coordination, Washington/Baltimore HIDTA, Elkridge, MD
Speaker: Juan Colon, Principal Industry Consultant, SAS Institute Inc., Cary, NC
Speaker: Steve Serrao, Senior Advisor, SAS Institute Inc., Cary, NC
Speaker: David Taylor, Senior Associate Inside Sales Representative, SAS Institute Inc., Cary, NC

Special Sessions : Credentialing Program Q & A
11:45 AM - 12:45 PM

Handout: Credential

Special Sessions : First-Time Administrators: Reading the Room
11:45 AM - 12:45 PM
Participants will receive examples of how to be successful in their new role as manager and how to support their own performance evaluation. The session will reinforce such skills as managing work-life balance, working collaboratively, and leaving time to think ahead.

Speaker: Kevin Duggan, West Coast Regional Director, ICMA, Mountain View, CA
Speaker: Cheryl Hilvert, Midwest Regional Director, ICMA, Montgomery, OH

Special Sessions : Local Government Excellence Awards Poster Gallery Session
11:45 AM - 12:45 PM
Stop by the Awards Poster Gallery to learn about this year’s award-winning programsand how to replicate them in your own community. Representatives from the local governments receiving the awards will be on hand to chat with you and answer your questions. Throughout the conference, the posters will also be available for viewing in the ICMA Member Pavilion whenever the exhibit hall is open.

Special Sessions : Managing Your Investments in a Period of Global Political Transition
11:45 AM - 12:45 PM
While political uncertainty doesn’t necessarily translate into increased market volatility, the unknown effects of recently executed and impending policy on trade, interest rates (i.e. Federal Reserve leadership), regulatory relaxation and corporate tax reform have investors looking more intently at the dimensions of asset allocation within individual portfolios as well as their defined benefit and defined contribution programs. Please join ICMA-RC’s Chief Investment Officer and a panel of experts to learn how they view the current investment landscape and how they are managing portfolios in 2018 and beyond. 18

Speaker: Chris Dillon, CFA, Investment Specialist, T. Rowe Price, Baltimore, MD
Speaker: Adam Farstrup, Product Manager, Schroder Investment Management North America, Inc., New York, NY
Session Leader: Wayne Wicker, Senior Vice President & Chief Investment Officer, ICMA-RC, Washington, DC

Special Sessions : Power in Partnerships: Overcoming Obstacles and Leveraging Opportunities in College Towns
11:45 AM - 12:45 PM
If you have a college in your town, you have an asset. Yet, we often look first at the deficits of a higher education institution instead of the positive impacts and diverse culture offered. Learn more about what the International Town and Gown Association (ITGA) network of experienced professionals from institutions and local governments are doing to produce effective long-term solutions which address quality of life concerns. Survey data collected nationwide on town and gown cultures and effective strategies will be shared. Additionally, come prepared to discuss the institutions in your community, the powerful partnerships formed, and best practices on how you take advantage of your important community asset.

Speaker: Emily Allen, Assistant Vice President – Community Relations, Northern Arizona University, Flagstaff, AZ

Special Sessions : Preparing for Your Next Life Phase
11:45 AM - 12:45 PM
As we approach retirement, how do we create a portfolio of fulfilling experiences involving leisure, work, service, creative pursuits, and personal relationships? This interactive session will provide resources to help recently retired and still-active managers craft a vital next-phase plan.

Speaker: Frank Benest, ICMA Liaison, Next Generation Initiatives, Palo Alto, CA
Speaker: Kevin O'Rourke, Senior consultant, PARS, Fairfield, CA

Handout: Encore Resource List
Handout: NavigatingYourRetirementJourney
Handout: Preparing for Next Life Phase PPT
Handout: Tips for Encore Programs

Special Sessions : Shaping Policy through Data Analysis: A Look at the Opioid Crisis
11:45 AM - 12:45 PM
The opioid crisis continues to haunt communities across the United States. Using data collected from ten communities, this session will help participants understand how jurisdictions are currently using data to inform opioid responses, policy options, and operations and what opportunities exist to use available data more effectively.

Speaker: James Coldren, Managing Director, Justice Programs, CNA, Arlington, VA
Session Leader: Eric Trabert, MPH, Associate Director, Public Health and Emergency Preparedness, CNA, Arlington, VA

Handout: Shaping Policy through Data Analysis, Opioid Crisis

Special Sessions : Shopping for Talent Development Solutions
11:45 AM - 12:45 PM
Are you looking for ways to attract, develop, and retain your agency's most valuable assets--its people? This panel will show you how to tap the many free or low-cost resources that you can adapt and apply to your particular circumstances. Bring your "shopping list" of what you're looking for, and we'll help you find what you need to fill it. We'll also provide checklists that you can use to be sure that you're not missing items to be a talent magnet and nurture a high-performance team. Leave with an action plan to prioritize your next steps and get traction on this important topic when you return home.

Speaker: Rolando Fernandez, Capital Contracting Officer, City of Austin, Austin, TX
Speaker: Miranda Lutzow, Administrative Services Director, City of Waterford, Waterford, CA
Speaker: Don Maruska, Director, ICMA Coaching Program, ICMA, Morro Bay, CA

Handout: Shopping for Talent

Special Sessions : So You’ve Gotten Your MPA: What Do You Do When the Jobs Don’t Come to You?
11:45 AM - 12:45 PM
Although you may feel prepared to step into your dream position, transitioning from student to professional isn’t always easy. Learn how to take advantage of your employment gap, supplement your education by getting involved locally, navigate the highs and lows of the job search, and stay energetic throughout the process.

Panelist: Pamela Davis, Business Service Center Division Manager, County of Richland, Columbia, SC
Panelist: Midori Lichtwardt, Assistant City Manager, City of Tracy, Tracy, CA
Panelist: Gary Rogers, Deputy City Manager / Human Resources Director, City of Thousand Oaks, Thousand Oaks, CA

Handout: MPA Handout
Handout: So You've Gotten Your MPA handout 2

12:30 PM

Special Meetings : State Secretariat Meeting
12:30 PM - 02:00 PM
State association staff are invited to meet with colleagues to find out how services are provided in different states. Bring along your latest conference ideas, Strategic Partner program tips, newsletter suggestions, and professional development initiatives.

12:45 PM

Field Demonstrations : Downtown Baltimore, the Inner Harbor, and the Bromo Tower Arts District
12:45 PM - 04:00 PM

Field Demonstrations : House by House: The Revitalization of the Oliver Neighborhood Sold Out
12:45 PM - 03:15 PM
At one time, nearly every third house in the Oliver neighborhood in East Baltimore was vacant. Today, only 68 of those approximately 750 abandoned properties remain. The revitalization of the Oliver Neighborhood arose out of tragedy. In 2002, seven members of the Dawson family died when drug dealers set fire to their home in retaliation for reporting drug sales. Local clergy and residents subsequently joined forces with Baltimoreans United in Leadership Development (BUILD), and BUILD partnered with TRF Development Partners, a nonprofit created from the federally certified Reinvestment Fund, to provide the foundation for the neighborhood’s transformation. This field demonstration will highlight the innovative approach, financial tools, and strategies used to revitalize the Oliver neighborhood—literally house by house. The bus trip takes 10–15 minutes. $20.  [2.0 AICP-CM credits]

Field Demonstrations : Western Police District Station Renovation: More Than a Building Sold Out
12:45 PM - 03:15 PM

01:00 PM

Exhibit Hall : Exhibit Hall Tuesday Lunch
01:00 PM - 01:45 PM

01:30 PM

Solutions Track Sessions : Blockchain Technology and How It Might Affect Your Local Government
01:30 PM - 02:30 PM
This is the technology that makes bitcoin possible. Cybersecurity experts will provide an overview of what blockchain is and where it is being used today. We will also explore some possible applications and implications for municipalities. Presented by Plante & Moran, PLLC.

Speaker: Deepak Agarwal, Senior Manager, Plante Moran, PLLC, Southfield, MI

Handout: Block Chain Technology
Handout: Blockchain Technology Aggarwal PPT

Solutions Track Sessions : Key Trends in the New Approach to Governing
01:30 PM - 02:30 PM
You went into public service to have a big impact, but many obstacles can get in the way. New research across 1,800 local and state governments has revealed ways to overcome these obstacles. Hear how government leaders are leveraging cloud technology to drive bigger outcomes in their communities. Presented by OpenGov.

Speaker: Zac Bookman, CEO, OpenGov, Inc., Redwood City, CA
Speaker: Brian Dehner, City Administrator, City of Edgewood, Edgewood, KY
Speaker: Austin Gilley, City Manager, City of Abilene, Abilene, KS
Speaker: Klarryse Murphy, Chief Financial Officer, County of Ravalli, Hamilton, MT

Handout: Key Trends in New Governing

Solutions Track Sessions : Optimizing Community Engagement and Systems of Record
01:30 PM - 02:30 PM
To harness the data and collective insight needed to drive measurable outcomes, today’s city and county managers must engage with their residents in a user-friendly and authentic way. Learn holistic, innovative approaches to making community engagement meaningful and measurable. Presented by Dude Solutions, Inc.

Speaker: Luke Anderson, Applications Engineer, Dude Solutions , Cary, NC
Speaker: Chelsie Bright, Senior XM Scientist, Qualtrics, Denver, CO

02:00 PM

Cigna Health & Wellness Zone : Myths of Multitasking
02:00 PM - 02:15 PM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

Educational Sessions : Looking Ahead to an Autonomous Future
02:00 PM - 03:00 PM
By 2020, there may be as many as 10 million self-driving cars and more than 250 million smart vehicles. This interactive discussion will consider how the autonomous vehicle economy will influence local governments seeking to create “Smart Communities.” 6, 11  [1.0 AICP-CM credit]

Speaker: Hiren Desai, Chassis and Safety Division, Continental Automotive Systems, Inc., Auburn Hills, MI
Speaker: Jason Nelson, Executive Director for Partner Engagement, Smart Cities Council, Redmond, WA
Session Leader: Kimberly Richardson, Assistant to the City Manager, City of Evanston, Evanston, IL

Educational Sessions : Power Imbalances: Implementing Integrity in the Workplace
02:00 PM - 03:00 PM
This session will explore the impact and consequences of sexual harassment and gender bias in local government organizations. Learn how best to identify and handle these harmful behaviors before they result in the loss of talent and trust. 3, 13

Panelist: Jennifer Haruyama, City Manager, City of Scotts Valley, Scotts Valley, CA
Panelist: Kevin Karpinski, Partner, Karpinski, Colaresi & Karp, P.A., Baltimore, MD
Session Leader: Heidi Voorhees, President, GovHR USA, Northbrook, IL

Handout: Power Imbalances Implementing Integrity in the Workplace

Educational Sessions : Rebuilding after Disaster Strikes: Strategies That Work
02:00 PM - 03:00 PM
After three monstrous hurricanes struck Texas, Florida, and Puerto Rico, many local governments face massive struggles to rebuild. This session explores strategies that have proven effective in engaging residents in the process, finding the resources to rebuild essential infrastructure quickly, renovating and replacing housing in a more resilient way, and helping businesses get up and running again. You'll hear how Florida communities have streamlined the recovery process, the road ahead to rebuild Puerto Rico communities, and lessons learned after the 2008 Cedar Rapids flood event that displaced 18,000 residents and flooded 5900 properties. 2, 9

Panelist: Christine Hurley, Assistant County Administrator, County of Monroe, Key West, FL
Session Leader: Elizabeth Kellar, Director of Public Policy, ICMA, Washington, DC
Panelist: Kenneth Parker, Senior Advisor, ICMA, Port Orange, FL
Panelist: Jeffrey Pomeranz, City Manager, City of Cedar Rapids, Cedar Rapids, IA
Panelist: Nydia Rafols, Hollywood, FL

Handout: Housing Mitigation
Handout: Rebuilding after Disaster
Handout: Recovery for the Long Hall

Educational Sessions : Showcasing Yourself
02:00 PM - 03:00 PM
What do recruiters and city councils look for in candidates? Learn to tailor cover letters and résumés to be a successful candidate for a higher-level position, to prepare for the interview, and to be ready for the offer. 5

Session Leader: Eric Norenberg, City Manager, City of Milford, Milford, DE
Panelist: Catherine Tuck-Parrish, Executive Search Practice Leader, The Novak Consulting Group, Rockville, MD
Panelist: Patrick Wojahn, Mayor, City of College Park, College Park, MD

Educational Sessions : The Authenticity Dilemma: Reconciling Your Public and Private Self
02:00 PM - 03:00 PM
Are you effectively incorporating your natural gifts and talents into your role as a manager? Most managers struggle with maintaining their effectiveness while also staying true to themselves. Attend this session to gain tips for balancing your personal (private) values while still being responsive to the “public’s will” (board decisions). 5

Session Leader: Donald Cawby, City Manager, City of Osawatomie, Osawatomie, KS
Panelist: Paulette Hartman, Deputy City Manager, City of North Richland Hills, North Richland Hills, TX
Panelist: Nathan McCommon, Deputy City Manager, City of Bellevue, Bellevue, WA

Handout: The Authenticity Dilemma Cawby PPT
Handout: The Authenticity Dilemma McCommon PPT

Educational Sessions : Think Strategically about the Next Steps in Your Career: Aiming for the Top Position
02:00 PM - 03:00 PM
A panel of recently promoted managers will discuss their first year as top executives, how they knew they were ready for promotion, and the surprises. Get inspired and celebrate their successes. Hear the steps they took, the roadblocks they overcame, and how they encourage other people of color to take the Next Step! This session is cosponsored by the Local Government Hispanic Network and the National Forum for Black Public Administrators. 4, 13

Speaker: Tanisha Briley, City Manager, City of Cleveland Heights, Cleveland Heights, OH
Session Leader: Timothy Hemstreet, County Administrator, County of Loudoun, Leesburg, VA
Speaker: Hyun Kim, City Manager, City of Fife, Fife, WA
Speaker: Bert Lumbreras, City Manager, City of San Marcos, San Marcos, TX

Featured Speakers : Crisis Ready
02:00 PM - 03:00 PM
Any local government manager could have been called upon to deal with one of the many tragic mass shootings of recent years. If crisis were to strike your community, would you be ready? Melissa Agnes helps organizations prevent or manage festering problems before they become catastrophic. Her powerful presentation provides tools and strategies that create a proactive, crisis-ready culture, ready to respond to whatever may arise.

Featured: Melissa Agnes, Speaker, Montreal, QC, CANADA
Moderator: Marc Landry, City Manager, City of Moncton, Moncton, NB, CANADA

Films : Show Me Democracy
02:00 PM - 03:30 PM

02:45 PM

Cigna Health & Wellness Zone : 2 Minutes to Less Stress
02:45 PM - 03:00 PM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD
Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

03:15 PM

Book Signing : Book Signing: Melissa Agnes
03:15 PM - 04:15 PM
Melissa Agnes signs copies of her book, Crisis Ready. Note: Books are for sale only at the conference registration desk; no books are being sold in the Ballroom Foyer, where the signing will take place.

Cigna Health & Wellness Zone : Myths of Multitasking
03:15 PM - 03:30 PM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

Educational Sessions : Big Expectations for High Service Levels on a Small-Town Budget
03:15 PM - 04:15 PM
Managing realistic community expectations requires providing residents with an understanding of the local government’s ability to deliver services with limited resources. We’ll explore strategies for communicating budget and staff limitations, creative solutions for collaborative service delivery, and ways to stretch resources.  [1.0 AICP-CM credit]

Panelist: Kyle Michel, City Administrator , City of Van Meter, Van Meter, IA
Session Leader: Eric Norenberg, City Manager, City of Milford, Milford, DE
Panelist: Molly Curley O'Brien, MPP/MBA Graduate Student, Mills College, Berkeley, CA

Handout: Big Expectations Michel
Handout: Big Expectations OBrien

Educational Sessions : Building Community Resilience through Solar
03:15 PM - 04:15 PM
Many communities are recognizing the importance and benefits of incorporating solar energy into resilience plans. This session will provide cities and counties with a guide for integrating solar energy to make plans and projects cleaner, stronger, and more cost-effective. Join us as we learn from technical experts and communities that have successfully leveraged solar energy for community resilience. 6, 11

Speaker: Eric Coffman, Senior Energy Planner, County of Montgomery, Rockville, MD
Speaker: Kathryn Wright, Senior Associate, CADMUS, Boston, MA

Educational Sessions : Building Innovation Ecosystems: How to Make the Community Your Innovation Partner
03:15 PM - 04:15 PM
Creating a paradigm change from looking at citizens as customers to engaging them as partners to deal with issues communities are facing to create innovative and self-sustaining solutions. Join us for a panel discussion of real-world innovative solutions.

Speaker: Paul Arevalo, City Manager, City of West Hollywood, West Hollywood, CA
Speaker: Thomas Bonfield, City Manager, City of Durham, Durham, NC
Speaker: Charles Bush, City Manager, City of Sequim, Sequim, WA
Speaker: Joel Carnes, President/CEO, Alliance for Innovation, Phoenix, AZ
Speaker: Jon Johnson, Chief Financial Officer, Alliance for Innovation, Evergreen, CO

Handout: Building Innovation Ecosystems presentation
Handout: Innovative Durham Projects

Educational Sessions : Changing Course: Leadership Lessons from Earnest Shackleton
03:15 PM - 04:15 PM
What does the story of an Artic explorer teach us about leadership in times of crisis and chaos? How does it relate to challenges you face every day? Leadership requires the courage to change course when the course is no longer clear or becomes impossible to follow. Join us to explore the application of Earnest Shackleton’s voyage to your role of public servant and local government professionals in turbulent times. 6

Speaker: Felicia Logan, Director of Leadership Development, ICMA, Richmond, VA

Handout: Changing Course

Educational Sessions : One for the Ages
03:15 PM - 04:15 PM
How does a community meet the service needs of its senior residents while maintaining services for all other age groups? How can it engage its seniors, and what are the best practices for doing so? This session will discuss ways to address the wide-ranging needs of our aging populations. 3, 9, 10

Speaker: Sarah Szanton, PhD, ANP, FAAN, Director, Center on Innovative Care and Aging, Johns Hopkins University, Baltimore, MD
Session Leader: William Fraser, City Manager, City of Montpelier, Montpelier, VT
Speaker: Jean Accius PhD, VP-Independent Living/Long-Term Services & Supports, AARP, Washington, DC

Educational Sessions : We, Not Me: Beyond Service Awards
03:15 PM - 04:15 PM
How do you build a culture of success, employee trust and engagement, and continuous improvement? Explore the most effective ways of recognizing high performers, dealing with “energy vampires,” and fostering team cohesion. 4, 13

Panelist: Sylvia Carrillo-Trevino, Corpus Christi, TX
Panelist: Willie Morales, Springfield, MA
Session Leader: Steven Taylor, County Administrator, County of Sherburne, Elk River, MN

Handout: We Not Me
Handout: We Not Me Willie

Learning Lab Sessions : Putting People to Work: Strategies to Combat Homelessness within Your Community
03:15 PM - 03:45 PM
This session will explore the critical wrap-around strategies Riverside, California, is implementing to combat homelessness. Attendees will take away the key components of developing and implementing a successful housing and employment program for the homeless and suggestions for leveraging strategic partnerships and existing resources.

Speaker: Stephanie Holloman, Human Resources Director, City of Riverside, Riverside, CA

Learning Lab Sessions : Unveiling the Mystery of Nonprofit-Public Partnerships
03:15 PM - 03:45 PM
Smaller communities are faced with resource and financial constraints and often look for creative solutions to solve these challenges. This session will give insight into how a municipality would approach the idea of forming a Nonprofit-Public Partnership for some or all municipal services.

Speaker: Matt Horn, Director, Municipal Services , MRB Group , Rochester, NY

Handout: Unveiling the Mystery

Learning Lab Sessions : Why a Performance Excellence Journey Makes Sense
03:15 PM - 03:45 PM
Baldridge Awards don’t just happen. They’re the result of sustained prioritization of performance improvement. Fort Collins staff share their road map for seizing “opportunities for improvement” and becoming just the third municipality to receive the National Quality Award.

Speaker: Darin Atteberry, City Manager, City of Fort Collins, Fort Collins, CO

Handout: Why a Performance Excellence Journey

Special Meetings : 2019 Conference Planning Committee
03:15 PM - 04:30 PM

Special Meetings : ICMA Credentialing Advisory Board
03:15 PM - 05:30 PM

Special Sessions : First-Time Administrators: Networking Session
03:15 PM - 05:00 PM
Participants are invited to talk about their experiences as first-time administrators.This session will be highly interactive with lots of humor, conversation, and lessons to be learned! Limited to the first 50 people.

Facilitator: Karen Daly, Mountain Plains Regional Director, ICMA, Georgetown, TX

03:45 PM

Films : After Silence: Civil Rights and the Japanese American
03:45 PM - 04:15 PM

04:00 PM

Cigna Health & Wellness Zone : 2 Minutes to Less Stress
04:00 PM - 04:15 PM

Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD
Speaker: Sandra Shaklan, Behavioral Client Strategist, Cigna, Baltimore, MD

Learning Lab Sessions : City Health Dashboard: Data and Solutions to Create Thriving Communities
04:00 PM - 04:30 PM
A key ingredient for a thriving community is healthy people. Health happens in the places where we live, learn, work, and play. Learn about how the City Health Dashboard’s city- and neighborhood-specific data on health and the drivers of health helps community leaders and city officials have a clearer picture of the biggest challenges in their communities and positions them to drive change.

Speaker: Shoshanna Levine, Program Director, City Health Dashboard, NYU School of Medicine, New York, NY

Learning Lab Sessions : Job Purposes, Not Job Descriptions
04:00 PM - 04:30 PM
Job descriptions have grown up and become a vital hiring tool. They can improve succession planning, and help staff achieve their potential. This session will give you practical tips for putting the strategic goals first in rewriting your job descriptions and classifications.

Speaker: Peggy Merriss, Decatur, GA

Learning Lab Sessions : The State of Local Retirement and Health Benefits
04:00 PM - 04:30 PM
What are the current trends in local government benefit reform and financing? How are jurisdictions across the country managing and altering their benefits as they attempt to provide sustainable, high-quality benefits? Researchers from the National League of Cities and the Center for State and Local Government Excellence will discuss the current state of retirement and health benefits, highlight recent NLC state of the cities research, and present findings from SLGE's ongoing public workforce survey series.

Speaker: Joshua Franzel, President and CEO, Center for State and Local Government Excellence, Washington, DC
Speaker: Anita Yadavalli, Program Director, City Fiscal Policy, National League of Cities, Washington, DC
Speaker: Gerald Young, Sr. Research Associate, Center for State and Local Government Excellence, Granville, OH

Handout: The State of Local Retirement

06:00 PM

Evening Highlights : B&O Railroad Museum
06:00 PM - 10:00 PM
Designated as a U.S. National Historic Landmark and part of the Smithsonian Institution, the B&O Railroad Museum has one of the most significant collections of railroad treasures in the world as well as the largest collection of 19th-century locomotives in the United States. A major restoration following a snow-related roof collapse in 2003 allowed the museum to upgrade many of its facilities so that it now can double as a beautiful event venue where ICMA attendees will enjoy food, drink, and entertainment.
Adults/youth, $60; under 6 free. Price includes dinner, venue rental, entertainment, transportation, coordination, and gratuities.


07:30 AM

Special Meetings : Friends of Bill W.
07:30 AM - 08:30 AM

09:00 AM

Keynotes : Celebration of Service: Evolve, Adapt, Inspire
09:00 AM - 11:00 AM
Baltimore native Wes Moore has been busy since 2011, when he told ICMA conference attendees how educational opportunities, strong parental influence, mentors, and a community support network helped him transcend the fate of a man with the same name who lived just blocks away and took a tragically different path, ending up in prison. In 2014, Wes founded and became chairman of Baltimore’s BridgeEdU, an organization that helps students from marginalized populations navigate higher education and prepare for successful careers. Last year, he was appointed CEO of Robin Hood, New York City’s largest foundation with a sole focus on alleviating poverty. In an energizing, conference-closing presentation, Wes will inspire you to see solutions instead of problems, overcome challenges, reach higher, lift up others, and find the power and purpose to achieve any goal.

Keynote: Wes Moore, Speaker, Author, Baltimore, MD

Tours : The Nation’s Freedom: Philadelphia*CANCELLED*
09:00 AM - 06:00 PM
Discover one of the nation’s most historic cities on this trip to the “City of Brotherly Love.” Delve into Philadelphia’s legendary sites, pop culture, and foodie scene. At the birthplace of American freedom, visit Independence Hall and snap a selfie in front of the Liberty Bell; then take a guided tour of the National Constitution Center. Climb the steps that brought Rocky to fame, and enjoy lunch and shopping at Philadelphia’s Reading Terminal Market. Bring your walking shoes. Travel time is about 1 hour and 50 minutes each way.
Adults/youth, $122

11:15 AM

ICMA University Forums : Game of Floods
11:15 AM - 12:45 PM
The Game of Floods is an interactive exercise to help participants understand the process of conducting a vulnerability and risk assessment and think about strategies to protect city assets from existing and future flooding. The game is played in a series of steps and integrated into a presentation. Attendees progress through the steps from climate science, to asset inventory, to vulnerability, risk, and adaptation planning.
The game focuses on one impact (flooding) within two sectors: transportation and storm-water management. It comes with a toolkit that local governments can use to train their own staff in ways to promote climate adaptation and resilience. The toolkit includes real-world examples gathered from cities and partners, and customizable template training materials that embed equity and climate justice principles and can be used both by existing city staff and in collaboration with city colleagues. 8  [1.5 AICP-CM credits]
Forum Leader: Kristin Baja,climate resilience officer, Urban Sustainability Directors Network, Baltimore, Maryland

Forum Leader: Kristin Baja, Climate Resilience Officer, Urban Sustainability Directors Network, Baltimore, MD
Forum Leader: Sarah McKinstry-Wu, Strategic Projects Manager, Urban Sustainability Directors Network, Baltimore, MD
Forum Leader: Rupal Prasad, Programs Coordinator, Urban Sustainability Directors Network, Baltimore, MD

ICMA University Forums : It Wasn’t Easy, but I Did It Anyway
11:15 AM - 12:45 PM
This forum is an opportunity to celebrate women in the profession who have not only earned the respect and recognition of their peers by achieving the role of CAO but also have been selected as their community’s first female manager. These groundbreakers can help local government professionals recognize and understand the backgrounds, accomplishments, and obstacles that women face on their way to achieving their professional goals. Come join the conversation! 3
Forum Leaders: Randy Reid, southeast regional director, ICMA, Gainesville, Florida, (facilitator); Elizabeth Dragon, city manager, Keene, New Hampshire; Gina Holt, city manager, Springfield, Tennessee; Margie Rose, city manager, Corpus Christi, Texas; Julie Underwood, city manager, Mercer Island, Washington; and Christina Volkers, city manager, Moorhead, Minnesota

Forum Leader: Gretchen DiFante, City Manager, City of Pelham, Pelham, AL
Forum Leader: Elizabeth Dragon, City Manager, City of Keene, Keene, NH
Forum Leader: Sabra Newby, City Manager, City of Reno, Reno, NV
Forum Leader: Randall Reid, ICMA's Southeast Regional Director , ICMA, Gainesville, FL
Forum Leader: Christina Volkers, City Manager, City of Moorhead, Moorhead, MN

ICMA University Forums : Toolkit for Difficult Conversations in Your Community Sold Out
11:15 AM - 12:45 PM
Conversations about social equity and inclusion are crucial, but they can sometimes be difficult. With roots in historical inequities, these issues are influenced today by broader economic injustices. Responses must be comprehensive and multifaceted. Participants in this forum will work with experienced facilitators to develop dialogue skills and gain insights for conducting successful community conversations. This process can be used for a wide range of other topics as well, such as creating a safe workplace, budgeting, and land use development. 3
Forum Leaders: Erricka Bridgeford, training director, and Lorig Charkoudian, PhD, executive director, Community Mediation Maryland, Takoma Park, Maryland

Forum Leader: Dawn Ashbacher, Sustainability Program Manager , County of Frederick, Frederick, MD
Forum Leader: Erricka Bridgeford, Training Director, Community Mediation Maryland, Takoma Park, MD
Forum Leader: Lorig Charkoudian, Executive Director, Community Mediation Maryland, Takoma Park, MD

Roundtable Discussions : Changing the Way We Approach Transportation
11:15 AM - 12:15 PM
Transportation is changing rapidly from ride-sharing models to autonomous vehicles. This interactive discussion will look at transportation innovations for communities of all sizes and what local government leaders need to know to prepare for the future.

Roundtable Discussions : Military to Civilian Career Transition
11:15 AM - 12:15 PM
If you plan to transition from the military to the local government profession you’ll find that there are plenty of options to utilize your skills. Join this roundtable for tips on moving from the military into a local government job; how to handle interview questions; resume building; professional development opportunities; skills transitioning and more!

Roundtable Discussions : Non-Traditional Staffing
11:15 AM - 12:15 PM
As low unemployment leads to recruiting challenges, local governments are considering creative approaches to retain the talent they need. Are flexible workplace policies right for you? What about gig-economy staffing, re-employed retirees, or staff you share with another jurisdiction?

Roundtable Discussions : Puerto Rico Recovery – the role for professional local government management
11:15 AM - 12:15 PM
Participate in a discussion on the results of the governance and service delivery survey ICMA conducted with partners IBTS and the University of Puerto Rico of the Commonwealth’s 74 municipalities. Provide your recommendations for creating more professional local government management in Puerto Rico while helping them build back in a more resilient way.

Roundtable Discussions : Recycling: Challenges and Opportunities for Local Governments in Response to the China Ban
11:15 AM - 12:15 PM
In 2017, more than 31% of the scrap commodities collected through recycling programs was sent to China for remanufacturing and other uses. Much of that total export was collected through recycling efforts run by local governments and solid waste management districts. In 2018, the national government of China imposed a ban on certain recycled plastic and paper, which is affecting recycling programs throughout North America, Europe, and elsewhere. Join this very active discussion to learn about possible solutions to this potential challenge to your local recycling program.

01:00 PM

Special Meetings : 2018 Conference Evaluation Committee
01:00 PM - 02:30 PM