Government employees face enormous challenges today, including being stigmatized as underworked and overpaid. At the same time, they’re being asked to solve some of our toughest problems including unemployment, security, poverty, and education. Engaged employees are high-performing employees—and the public sector today can’t afford anything less.
This InFocus report gives managers the tools they need to leverage the talents of government’s most important resource: its people. The report shows them how to measure, nurture, and sustain the kind of authentic employee engagement that drives results and gets team members passionate about the agency’s mission and committed to its success.
Download this InFocus report to learn
- Why a highly engaged staff is 20 percent more productive
- How to get employees to deliver “discretionary effort”
- How to assess the level of engagement.
About the Author:
Bob Lavigna has more than thirty years of experience leading public sector human capital management organizations, including positions with the state of Wisconsin, Partnership for Public Service, the U.S. Government Accountability Office, and the University of Wisconsin.
(2013, vol. 45, no. 2)