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New Rules of Engagement: Shifting the Focus for a Goal-Oriented Workforce (e-Document), [PDF]

New Rules of Engagement: Shifting the Focus for a Goal-Oriented Workforce (e-Document), [PDF]

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In an uncertain and stress-filled work environment, a new learning model can help your employees develop skills that enhance their interactions. This strategic model focuses on spirit, ethics, and cu ...
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In an uncertain and stress-filled work environment, a new learning model can help your employees develop skills that enhance their interactions. This strategic model focuses on spirit, ethics, and culture to offer rules of engagement for dealing with interpersonal challenges. This report helps you establish criteria for how you manage the people in your organization. Organizations that encourage employees to create a personal mission statement, match their words to their actions, and align expectations with reality can create a culture where employee satisfaction— and resiliency—is high. Discover The new rules of engagement for dealing with interpersonal challenges •How to shift the focus toward accountability – so less time is spent worrying about the shortfalls of people, and more time spent getting work done •Why a discussion of ethics can help increase employee efficiency •How personal mission statements can help individuals keep their focus on something that is controllable: their own behavior •How matching words and actions can make the difference between harmony and discordance, between clarity and misunderstanding •Steps to identify the “observable reality” and find a way to resolve the situation without fighting over individual beliefs •A checklist to follow when confronted with a challenging situation that may test your ability to respond instead of react •And much, much more! About the Author: Lynette Reed, D.Min., is a consultant, mentor, and educator with more than twentyfive years of experience working in the fields of community building, interpersonal communication, and organizational learning. Her personal mission is to help people and organizations create stronger community through the integration of spirit, ethics, and culture. (2011, vol. 43, no. 1)

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